Evolving market space for VoIP-based solutions and the opportunities available in the face of converging networks are driving equipment manufacturers and Telecom solution providers to constantly innovate their product portfolios. Not only must the final launch of the VoIP solution go through various business, technical and operating complexities, but it must do so with frequent changes in market needs, shortage of experienced qualified resources and intense competitive pressure. GlobalLogic has the tools, processes and experience necessary to help software companies develop innovative VoIP solutions quickly and cost-effectively.

GlobalLogic provides a cost-effective and flexible Managed Service Offering (MSO) that helps software companies develop, validate and deploy complex VoIP solutions from an end-to-end perspective. Our demonstrated commitment in VoIP technology development has helped our clients develop products at a lower cost with greater efficiency, improved performance and better support. Some of GlobalLogic’s experience in the VoIP domain includes:

• Porting from Solaris to Linux
• Re-architecture of product on IBM blade server
• Product testing to ensure continuing operations in VoIP/IP telephony applications
• Intrado to Asterix integration for E911 compliance purposes
• Develop soft auto attendant console for SIP-based telephony networks
• Level I - III support to end customers of fixed line and mobile service providers
• Quality Assurance and maintenance for product releases
• Interoperability testing in dedicated equipment lab
• E911 integration with platforms like Intrado and TCS
• Integration of existing ASP/VB/COM-based reporting infrastructure with Actuate e.Reporting framework

GlobalLogic’s VoIP expertise includes:

• Core Networks: PSTN, IP, VOIP, RTP, SIP/SIGTRAN, MGCP, SS7,SNMP, MPLS
• E911 Integration with platforms like Intrado and TCS
• Gateways: Access, Trunk, Signaling
• Soft Switch: Class 4, Class5
• Media Server: IVR, Messaging, Conferencing, Speech, Voice Mail
• Application Server: IP Centrex, Web, Video, Presence, Wireless
• Session Border Controller: Control, Proxy, Security, NAT
• Test and Monitoring: QOS, Traffic Shaping, Network Mgmt, Signaling
• Enabling Technologies: SIP Stacks, Middleware, SDK, Billing, Provisioning
• Phones and Applications: Phones, Softphones, WiFi, Handsets, and Video Terminals
• IP PBX, 3GPP(IMS)
• CTI
• Contact Center