Product Support Manager IRC161022
|Location:||Ukraine - Kyiv, Lviv, Mykolaiv, Kharkiv|
|Skills:||Communications, Confluence, JIRA|
In the era of claudization, when attitude to personal information become sensitive more and more, new generation of communication moves to 5G and IoT gaining significantly, Enterprise private clouds are playing the game.
Our client is world-leading provider of telecom equipment, solutions and services to mobile and fixed network operators and telecom providers all over the world.
We are developing Enterprise Cloud Orchestratration product, focused on Digital services in telco area, which enables:
Automating the Service Life Cycle (Instantiation, termination, Scale-in, Scale-out, Upgrade). Policy based workload placement for increasing performance and cost optimization. Automating Network Slice Orchestration for different needs.
Multi level tenancy with advanced tenant and quota management. Secured access and Federated IDAM. Dashboards for both Provider and Tenants. Reliability: Providing Infrastructure Assurance and Performance management. High availability and Geo-Redundancy of the software.
Launch services quicker with automated service instantiation and configuration. SDKs and APIs enable quick multi-vendor integrations. Custom workflow framework provided for building specific automation flows. The product can be easily integrated into existing service provider OSS.
Current GlobalLogic team includes 50+ engineers working on all of the components of solution to develop new features end-to-end.
– Great communication skills
– Fluent english
– Profound knowledge of intercultural and nation-specific communication
– Ability to explain things in a plain language, to sound clear and not ambivalent
– Highest level of attentiveness
– Ability to learn quickly
– Ability to work under pressure
– Ability to find an approach to different types of people
Nice to have:
– Experience in JIRA usage
– Undertanding of Jira workflows
– Be adaptive to Customer specific tools
Drive multy streams of quality tracks.
Follow up on SW problems and drive solutions.
Manage stakeholders to consensus of technical desicion on SW problem.
What We Offer
Exciting Projects: Come take your place at the forefront of digital transformation! With clients across all industries and sectors, we offer an opportunity to participate in creating market-defining products using the latest technologies.
Collaborative Environment: Expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities!
Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible opportunities and options.
Professional Development: Our dedicated Learning & Development team regularly organizes certification and technical / soft skill training to help you realize your professional goals.
Excellent Benefits: We provide our consultants with competitive compensation and benefits
Fun Perks: We want you to love where you work, which is why we host sports classes, cultural, social and team building activities such as sports competitions and end-of-year corporate parties. Our vibrant offices also include dedicated GL Zones and rooftop decks where you can drink coffee or tea with your colleagues over a game of table football or darts!
About GlobalLogicGlobalLogic is a leader in digital engineering. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world. By integrating experience design, complex engineering, and data expertise—we help our clients imagine what’s possible, and accelerate their transition into tomorrow’s digital businesses. Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, extending our deep expertise to customers in the automotive, communications, financial services, healthcare and life sciences, manufacturing, media and entertainment, semiconductor, and technology industries. GlobalLogic is a Hitachi Group Company operating under Hitachi, Ltd. (TSE: 6501) which contributes to a sustainable society with a higher quality of life by driving innovation through data and technology as the Social Innovation Business.