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Senior Technical Writer for Enterprise project IRC130151

Job: IRC130151
Location: Ukraine - Kyiv, Lviv, Kharkiv, Mykolaiv, Dnipro, Odessa, Entire Ukraine
Designation: Senior Specialist
Experience: 3-5 years
Function: Technical Writing
Skills: Markdown, Technical Documentation, Technical Writing
Remote Yes

Description:

A world leader in real estate services technology platform, including integrated SaaS software and mobile apps serving facility management, maintenance management, service dispatch, and field service management organizations of all sizes. The platform delivers real-time visibility into and control of the quality and cost of building and field service operations. It is successfully deployed in multiple industries including restaurants, retail, property management, hospitality, health care, home building, manufacturing, distribution and all kinds of service businesses.

Requirements:

    Do you want to transform an industry by building the next B2B Service Marketplace? The Commercial Real Estate (CRE) industry is at an inflection point. The technological disruptions that have already transformed retail, travel, and transportation have been slower to emerge here, but they are coming at full speed. We are a globally recognized leader in CRE, recognized these forces early, and is making massive investments in technology to transform both itself and the industry. 

    We’re building a cutting-edge facilities management platform that empower our users to transform their building and facilities management operations. Our platform enables our clients to connect with the right resources, maximize savings, leverage advanced data analytics and integrate with their existing systems and scales to fit their needs.

    We are looking for a senior technical writer with a technical background and analytical thinking to become a part of the team that develops enterprise level products with a large client base.

    We offer:

    • Stable long-term project

    • World-wide known Fortune 500 customers with thousands of active users

    • To become a part of our superb team to change the real estate world with us

    Requirements (must-haves):

    • 5+ years of experience writing technical documentation

    • Excellent writing, editing, and verbal communication skills

    • Ability to work in a modern documentation toolchain

    • Experience using reStructuredText, Markdown, or equivalent

    • Experience documenting both web and mobile applications

    • Advanced English level

    • Bachelor’s Degree in English, Technical Writing, Computer Science, Learning Technology, or related field 

    Desirables (nice-to-haves):

    • Experience documenting products with voice user interfaces and/or conversation design, e.g. digital assistants, chatbots

    • Experience documenting products leveraging AI and machine learning

    • Experience with agile and scrum practices

    • Working knowledge of Confluence and Jira

    • Ability to manage multiple priorities and in a fast-paced, dynamic and ambiguous environment

     

     

Preferences:

Confluence, JIRA

Job Responsibilities:

    As a Technical Writer you will:

    • Work directly with Engineering, Product, Support, and Sales to deliver best-of-breed documentation that ensures customer success

    • Produce documentation with unified examples, consistent style, and jaw-dropping quality

    • Work with the marketing team to publish documentation in an SEO-friendly, searchable, browsable, and automated way

    • Document key features/modules in suite of Corrigo products

    • Write user guides, workflows, release notes and best practices

    • Maintain clarity and structure across documentation

    • Interact with functional teams (PM, CS, and Product Marketing) to formulate the scope and direction of documentation

    • Respond to internal and external feedback to update documentation

    • Set up user portal and document management services

     

What We Offer

Exciting Projects: Come take your place at the forefront of digital transformation! With clients across all industries and sectors, we offer an opportunity to participate in creating market-defining products using the latest technologies.

Collaborative Environment: Expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities!

Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible opportunities and options.

Professional Development: Our dedicated Learning & Development team regularly organizes certification and technical / soft skill training to help you realize your professional goals.

Excellent Benefits: We provide our consultants with competitive compensation and benefits

Fun Perks: We want you to love where you work, which is why we host sports classes, cultural, social and team building activities such as sports competitions and end-of-year corporate parties. Our vibrant offices also include dedicated GL Zones and rooftop decks where you can drink coffee or tea with your colleagues over a game of table football or darts!

About GlobalLogic

GlobalLogic is a full-lifecycle product development services leader that combines chip-to-cloud software engineering expertise and vertical industry experience to help our customers design, build, and deliver their next-generation products and digital experiences. We expertly integrate design, complex engineering, and agile delivery capabilities to deliver superior business outcomes for global brands in telecom, automotive, healthcare, technology, media and entertainment, manufacturing, and semiconductor industries.

Headquartered in Silicon Valley, GlobalLogic unites over 18,000 designers and engineers across the globe. Analysts like NASSCOM and Zinnov have recognized us for being a top company in our field, and we are consistently nominated as a preferred company by both global HR consulting firms and local boards. By creating an environment that is exciting and flexible, and by fostering growth through ongoing learning and development programs, we empower our consultants to achieve both their professional and personal goals.

At GlobalLogic, we make amazing products — and careers.

Apply Now

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    Recruitment for this and similar positions in GlobalLogic, a Hitachi Group Company is constantly open. In order to apply and give GlobalLogic your consent to process your personal data for the purpose of such recruitments press the “Apply” button below. More details on how we process your personal data and what are your rights can be found in EU & UK Recruitment Privacy Notice. Remember that you can withdraw your consent anytime, for example by sending an e-mail at privacy@globallogic.com
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    Check this box if you want us to process your personal data also for future recruitment processes for other positions. More details on how we process your personal data and what are your rights can be found EU & UK Recruitment Privacy Notice. Remember that you can withdraw any consent anytime, for example by sending an e-mail at privacy@globallogic.com
    Recruitment for this and similar positions in GlobalLogic, a Hitachi Group Company is constantly open. In order to apply and give GlobalLogic your consent to process your personal data for the purpose of such recruitments press the “Apply” button below. More details on how we process your personal data and what are your rights can be found in EU & UK Recruitment Privacy Notice. Remember that you can withdraw your consent anytime, for example by sending an e-mail at privacy@globallogic.com
    In order to apply and give GlobalLogic, a Hitachi Group Company your consent to process your personal data for the purpose of this recruitment process, press the “Apply” button below.
    Check this box if you want us to process your personal data also for future recruitment processes for other positions. More details on how we process your personal data and what are your rights can be found EU & UK Recruitment Privacy Notice. Remember that you can withdraw any consent anytime, for example by sending an e-mail at privacy@globallogic.com
    Recruitment for this and similar positions in GlobalLogic, a Hitachi Group Company is constantly open. In order to apply and give GlobalLogic your consent to process your personal data for the purpose of such recruitments press the “Apply” button below. More details on how we process your personal data and what are your rights can be found in EU & UK Recruitment Privacy Notice. Remember that you can withdraw your consent anytime, for example by sending an e-mail at privacy@globallogic.com
    In order to apply and give GlobalLogic, a Hitachi Group Company your consent to process your personal data for the purpose of this recruitment process, press the “Apply” button below.
    Check this box if you want us to process your personal data also for future recruitment processes for other positions. More details on how we process your personal data and what are your rights can be found EU & UK Recruitment Privacy Notice. Remember that you can withdraw any consent anytime, for example by sending an e-mail at privacy@globallogic.com
    Recruitment for this and similar positions in GlobalLogic, a Hitachi Group Company is constantly open. In order to apply and give GlobalLogic your consent to process your personal data for the purpose of such recruitments press the “Apply” button below. More details on how we process your personal data and what are your rights can be found in EU & UK Recruitment Privacy Notice. Remember that you can withdraw your consent anytime, for example by sending an e-mail at privacy@globallogic.com
    In order to apply and give GlobalLogic, a Hitachi Group Company your consent to process your personal data for the purpose of this recruitment process, press the “Apply” button below.
    Check this box if you want us to process your personal data also for future recruitment processes for other positions. More details on how we process your personal data and what are your rights can be found EU & UK Recruitment Privacy Notice. Remember that you can withdraw any consent anytime, for example by sending an e-mail at privacy@globallogic.com
    Recruitment for this and similar positions in GlobalLogic, a Hitachi Group Company is constantly open. In order to apply and give GlobalLogic your consent to process your personal data for the purpose of such recruitments press the “Apply” button below. More details on how we process your personal data and what are your rights can be found in EU & UK Recruitment Privacy Notice. Remember that you can withdraw your consent anytime, for example by sending an e-mail at privacy@globallogic.com
    In order to apply and give GlobalLogic, a Hitachi Group Company your consent to process your personal data for the purpose of this recruitment process, press the “Apply” button below.
    Check this box if you want us to process your personal data also for future recruitment processes for other positions. More details on how we process your personal data and what are your rights can be found EU & UK Recruitment Privacy Notice. Remember that you can withdraw any consent anytime, for example by sending an e-mail at privacy@globallogic.com