Sr Networking Specialist – Tier1 IRC136919
|Location:||Argentina - Buenos Aires|
|Skills:||Cisco Routing, DHCP, IPv6, Linux, TCP/IP, Telecommunication|
Client is the worldwide leader . Our innovative solutions are key for smarter, faster, and simpler operations.
Globallogic partnered with a Worldwide Leader Company, in video delivery and cable access solutions; providing a Level-1 Support team, who would require or prefer support in Spanish language, on a 24×7 team; to work under global customer support SLAs and must adhere with their processes and compliance.
Education: Bachelor/Master in Computer Science, Electronic Engineering, Telecommunications or equivalent;
Expertise in IP network switching and routing protocols, TCP/IP stack is highly desirable
Candidate should cover includes OSI model (all layer and protocols), ARP, DHCP, TCP/UDP in details
English level – upper-intermediate
Hands-on experience with Linux
Ability to work in different shifts
Being flexible to cover different shifts according to the specific needs
Would be a plus:
Superior problem solving, analytical, and communications skills
A strong understanding of IP protocols and telecommunication/cable operator networks, multicast, routing protocols e.c.
Experience in a technical support organization in a broadcast, communication, satellite, cable, telco, or a similar domain
Experience with bash/python scripting;
Experience with Zabbix or Grafana;
Experience in Docker and Kubernetes.
Zabbix, bash scripting, Salesforce, JIRA, Confluence
Responsible for providing technical support in assigned product areas to Harmonic’s regional customer support engineers and, when necessary, customers who are diagnosing, troubleshooting, repairing and debugging complex system problems involving Harmonic and associated equipment.
Report and track design, reliability and maintenance problems or bugs to R&D engineering groups
Coordinate both hardware and software upgrades to the existing Harmonic customer base
Being flexibile to cover different shifts for covering workload on demand
Workday and place of work Tuesday to Saturday and once per 3 month from Friday to Monday from 11:00 pm to 07:00 am – Location: CABA
Workday and place of work Sunday to Thursday and once per 3 month from Friday to Monday from 11:00 pm to 07:00 am – Location: CABA
What We Offer
Exciting Projects: Come take your place at the forefront of digital transformation! With clients across all industries and sectors, we offer an opportunity to work on market-defining products using the latest technologies.
Collaborative Environment:Expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities!
Work-Life Balance:GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off on your birthday.
Professional Development:Our dedicated Learning & Development team regularly organizes English classes, professional certifications, and technical and soft skill trainings. We also offer the chance to travel internationally
Excellent Benefits:We provide our employees with competitive salaries, family medical insurance, extended paternity leave, annual performance bonuses, and referral bonuses.
Fun Perks:We want you to love where you work, which is why we cater breakfast daily and offer discounts for popular stores and restaurants!
GlobalLogic is a full-lifecycle product development services leader that combines chip-to-cloud software engineering expertise and vertical industry experience to help our customers design, build, and deliver their next-generation products and digital experiences. We expertly integrate design, complex engineering, and agile delivery capabilities to deliver superior business outcomes for global brands in telecom, automotive, healthcare, technology, media and entertainment, manufacturing, and semiconductor industries.
Headquartered in Silicon Valley, GlobalLogic employs over 18,000 designers and engineers across the globe. Analysts like NASSCOM and Zinnov have recognized us for being a top company in our field, and we are consistently nominated as a preferred employer by both global HR consultative firms and local job boards. By creating a work environment that is exciting and flexible, and by fostering growth through ongoing learning and development programs, we empower our employees to achieve both their professional and personal goals.
At GlobalLogic, we make amazing products — and careers.