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Analista de Soporte especializado en Trafico y Redes IRC99185

Job: IRC99185
Standort: Argentina - Buenos Aires
Bezeichnung: Software Engineer
Erfahrung: 5-10 years
Funktion: Engineering
Fähigkeiten: Cisco Routing, DHCP, IPv6, Linux, TCP/IP, Telecommunication

Beschreibung:

Client is the worldwide leader . Our innovative solutions are key for smarter, faster, and simpler operations.
Globallogic partnered with a Worldwide Leader Company, in video delivery and cable access solutions; providing a Level-1 Support team, who would require or prefer support in Spanish language, on a 24×7 team; to work under global customer support SLAs and must adhere with their processes and compliance

 

Anforderungen:

    Education: Bachelor/Master in Computer Science, Electronic Engineering, Telecommunications or equivalent;

    Expertise in IP network switching and routing protocols, TCP/IP stack is highly desirable

    Candidate should cover includes OSI model (all layer and protocols), ARP, DHCP, TCP/UDP in details

    English level – upper-intermediate

    Hands-on experience with Linux

    Ability to work in different shifts

    Would be a plus:

    Superior problem solving, analytical and communications skills

    A strong understanding of IP protocols and telecommunication/cable operator networks, multicast, routing protocols e.c.

    Experience in a technical support organization in a broadcast, communication, satellite, cable, telco or a similar domain

    Experience with bash/python scripting;

    Experience with Zabbix or Grafana;

     

    Availability for Night Shift (11pm to 7am)

Einstellungen:

Salesforce, JIRA, Confluence

Arbeitsaufgaben:

    Responsible for providing technical support in assigned product areas to Harmonic’s regional customer support engineers and, when necessary, customers who are diagnosing, troubleshooting, repairing and debugging complex system problems involving Harmonic and associated equipment.

    Report and track design, reliability and maintenance problems or bugs to R&D engineering groups.

    Coordinate both hardware and software upgrades to the existing Harmonic customer base.

Was wir anbieten

Exciting Projects: Come take your place at the forefront of digital transformation! With clients across all industries and sectors, we offer an opportunity to work on market-defining products using the latest technologies.

Collaborative Environment:Expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities!

Work-Life Balance:GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off on your birthday.

Professional Development:Our dedicated Learning & Development team regularly organizes English classes, professional certifications, and technical and soft skill trainings. We also offer the chance to travel internationally

Excellent Benefits:We provide our employees with competitive salaries, family medical insurance, extended paternity leave, annual performance bonuses, and referral bonuses.

Fun Perks:We want you to love where you work, which is why we cater breakfast daily and offer discounts for popular stores and restaurants!

Über GlobalLogic

GlobalLogic is a full-lifecycle product development services leader that combines chip-to-cloud software engineering expertise and vertical industry experience to help our customers design, build, and deliver their next-generation products and digital experiences. We expertly integrate design, complex engineering, and agile delivery capabilities to deliver superior business outcomes for global brands in telecom, automotive, healthcare, technology, media and entertainment, manufacturing, and semiconductor industries.

Headquartered in Silicon Valley, GlobalLogic employs over 18,000 designers and engineers across the globe. Analysts like NASSCOM and Zinnov have recognized us for being a top company in our field, and we are consistently nominated as a preferred employer by both global HR consultative firms and local job boards. By creating a work environment that is exciting and flexible, and by fostering growth through ongoing learning and development programs, we empower our employees to achieve both their professional and personal goals.

At GlobalLogic, we make amazing products — and careers.

Apply Now

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    Die Ausschreibung für diese und ähnliche Positionen bei GlobalLogic ist dauerhaft offen. Um sich zu bewerben und GlobalLogic Ihr Einverständnis zur Verarbeitung Ihrer personenbezogenen Daten zum Zweck solcher Einstellungen zu erteilen, drücken Sie die Schaltfläche "Bewerben" unten. Weitere Einzelheiten darüber, wie wir Ihre personenbezogenen Daten verarbeiten und welche Rechte Sie haben, finden Sie in der EU-Personalpolitik. Denken Sie daran, dass Sie Ihre Einwilligung jederzeit widerrufen können, z. B. durch eine E-Mail an privacy@globallogic.com
    In order to apply and give GlobalLogic your consent to process your personal data for the purpose of this recruitment process, press the “Submit” button below.
    Check this box if you want us to process your personal data also for future recruitment processes for other positions. More details on how we process your personal data and what are your rights can be found EU Recruitment Policy. Remember that you can withdraw any consent anytime, for example by sending an e-mail at privacy@globallogic.com
    Die Ausschreibung für diese und ähnliche Positionen bei GlobalLogic ist dauerhaft offen. Um sich zu bewerben und GlobalLogic Ihr Einverständnis zur Verarbeitung Ihrer personenbezogenen Daten zum Zweck solcher Einstellungen zu erteilen, drücken Sie die Schaltfläche "Bewerben" unten. Weitere Einzelheiten darüber, wie wir Ihre personenbezogenen Daten verarbeiten und welche Rechte Sie haben, finden Sie in der EU-Personalpolitik. Denken Sie daran, dass Sie Ihre Einwilligung jederzeit widerrufen können, z. B. durch eine E-Mail an privacy@globallogic.com
    In order to apply and give GlobalLogic your consent to process your personal data for the purpose of this recruitment process, press the “Submit” button below.
    Check this box if you want us to process your personal data also for future recruitment processes for other positions. More details on how we process your personal data and what are your rights can be found EU Recruitment Policy. Remember that you can withdraw any consent anytime, for example by sending an e-mail at privacy@globallogic.com
    Die Ausschreibung für diese und ähnliche Positionen bei GlobalLogic ist dauerhaft offen. Um sich zu bewerben und GlobalLogic Ihr Einverständnis zur Verarbeitung Ihrer personenbezogenen Daten zum Zweck solcher Einstellungen zu erteilen, drücken Sie die Schaltfläche "Bewerben" unten. Weitere Einzelheiten darüber, wie wir Ihre personenbezogenen Daten verarbeiten und welche Rechte Sie haben, finden Sie in der EU-Personalpolitik. Denken Sie daran, dass Sie Ihre Einwilligung jederzeit widerrufen können, z. B. durch eine E-Mail an privacy@globallogic.com
    In order to apply and give GlobalLogic your consent to process your personal data for the purpose of this recruitment process, press the “Submit” button below.
    Check this box if you want us to process your personal data also for future recruitment processes for other positions. More details on how we process your personal data and what are your rights can be found EU Recruitment Policy. Remember that you can withdraw any consent anytime, for example by sending an e-mail at privacy@globallogic.com
    Die Ausschreibung für diese und ähnliche Positionen bei GlobalLogic ist dauerhaft offen. Um sich zu bewerben und GlobalLogic Ihr Einverständnis zur Verarbeitung Ihrer personenbezogenen Daten zum Zweck solcher Einstellungen zu erteilen, drücken Sie die Schaltfläche "Bewerben" unten. Weitere Einzelheiten darüber, wie wir Ihre personenbezogenen Daten verarbeiten und welche Rechte Sie haben, finden Sie in der EU-Personalpolitik. Denken Sie daran, dass Sie Ihre Einwilligung jederzeit widerrufen können, z. B. durch eine E-Mail an privacy@globallogic.com
    In order to apply and give GlobalLogic your consent to process your personal data for the purpose of this recruitment process, press the “Submit” button below.
    Check this box if you want us to process your personal data also for future recruitment processes for other positions. More details on how we process your personal data and what are your rights can be found EU Recruitment Policy. Remember that you can withdraw any consent anytime, for example by sending an e-mail at privacy@globallogic.com