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Senior Delivery Manager IRC229529

Job: IRC229529
Location: Mexico - Guadalajara
Designation: Senior Manager
Experience: 5-10 years
Function: Engineering
Skills: Acceptance testing, Business Requirements Development, cloud, Communications Management, Database testing, Frontend Development, Management, Microservices, Scrum, Team Leading, WebServices
Work Model: Hybrid


Project Description:
US company with 30+ years of history providing public sector services, built with the mission to accelerate the digital transformation for the government and focused on providing innovative solutions and industry-leading services that will help deliver impactful change in the communities. Its span of products comprises business licensing, tax solutions, short-term rental, online civic services, information access and official public records.

The client aims to transform development and L3 support operations by establishing a strategic partnership with GlobalLogic, aiming to set up self sufficient teams to support cross-portfolio initiatives, including sustenance of current platforms and also evolving their products through the modernization of the tech-stack and implementation of advance data analytics and microservices-based solutions.


Bachelor’s degree in Computer Science, Engineering, or related field OR relevant equivalent technical experience.
10+ years of professional project/program management experience managing increasing project size and complexity
Customer service oriented personality.
Working knowledge of key technical concepts such as modern frontend & backend applications, cloud-based systems, web services and frameworks.
Up to date knowledge of Digital Solutions methodologies and Tools for Web Development, Databases, Cloud Computing and storage, or any other Digital Content Management and Configurations.
Ability to influence and/or implement tools (Jira, Relay, ) and processes for efficient delivery of engagements.
Must have proven ability to motivate and direct teams to achieve results
Excellent communication skills, both written and verbal, including good listening skills
Excellent and practical experience of Project and Program delivery methodologies
Able to work both collaboratively and autonomously
Industry certifications, including Agile (Scrum Master, ) traditional (PMP, ), are a strong plus

Nice to Have:

  • Experience interacting with globally distributed development teams
  • Experience with High-Tech, Fintech or Retail industries
  • Experience working with technical teams from the USA


Soft skills:

  • Time Management
    Leadership and Followership
    Effective Communication
    Well organized
    Ownership Driven Mindset

Job Responsibilities:

Work with department heads within the investment support teams to identify and track key performance indicators
Regular progress and status reports as agreed with the project management office and Customer
Provide technical, managerial and operational support for team members as needed
Lead transition and ensure business as usual activities are maintained, and changes are effectively integrated into the business
Formulate and draft business cases and investment appraisals
Identify, manage and resolve risks and issues and initiate appropriate corrective actions
Define and ensure capability governance arrangements
Report progress, prepare reports and give verbal briefs and presentations as required
Align, plan and organize projects/programs to meet project’s objectives and customer goals
Ensure allocation of resources and skills to projects/programs in priority order
Ensure proper and prompt onboarding and knowledge transfer plans are completed for all engineers
Ensure all customer´s technologies and products are well understood by the Development and QA team members
Track and oversight of all activities performed by the team members with the intention to achieve high performance and productivity of the team.

Was wir anbieten

Exciting Projects: Come take your place at the forefront of digital transformation! With clients across all industries and sectors, we offer an opportunity to work on market-defining products using the latest technologies.

Collaborative Environment:Expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities!

Work-Life Balance:GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules.We offer you the best quality of work life so that you exceed the expectations of our clients, while achieving your professional and personal ambitions.

Professional Development:Our dedicated Learning & Development team regularly organizes English classes, professional certifications, and technical and soft skill trainings. We also offer the chance to travel internationally

Excellent Benefits:We provide our employees with competitive salaries, family medical insurance, extended paternity leave, annual performance bonuses, and referral bonuses.

About GlobalLogic

GlobalLogic is a leader in digital engineering. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world. By integrating experience design, complex engineering, and data expertise—we help our clients imagine what’s possible, and accelerate their transition into tomorrow’s digital businesses. Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, extending our deep expertise to customers in the automotive, communications, financial services, healthcare and life sciences, manufacturing, media and entertainment, semiconductor, and technology industries. GlobalLogic is a Hitachi Group Company operating under Hitachi, Ltd. (TSE: 6501) which contributes to a sustainable society with a higher quality of life by driving innovation through data and technology as the Social Innovation Business.

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