Job Search

2974+ offene Stellen weltweit

2974+ offene Stellen weltweit

share

Social Support Quality Auditor IRC113620

Job: IRC113620
Standort: US - San Jose
Bezeichnung: Associate Test Engineer
Erfahrung: 3-5 years
Funktion: Quality Assurance
FĂ€higkeiten: Google Apps

Beschreibung:

An ideal candidate would have experience working in a customer support environment that focuses on customer experience, as well as an understanding of the evolving digital space and new channels for customer support (and the different customer expectations). Additionally, this role will involve synthesizing and delivering feedback to the customer support teams and leads to enhance overall operations.

 

Anforderungen:

    • BA/BS Degree (Manager is open to area of study) 

    • 2-4 year of experience in a relevant area 

    • Strong English skills for verbal and written communication at all levels 

    • Self starter who can manage their own tasks and who will suggest ways to improve upon current processes 

    • Strong time management skills 

    • Willingness to learn new technologies 

    • Knowledge of customer support, social media platforms and online forums 

    • Proficiency working with Google Apps (Docs, Sheets, etc)

    • Proven good judgment in navigating and resolving sensitive situation

     

Arbeitsaufgaben:

    Daily Responsibilities: 

    • Regular audits of customer support interactions

    • Serve as POC to customer support teams for best practices and processes

     

Was wir anbieten

Exciting Projects:Come take your place at the forefront of digital transformation! With clients across all industries and sectors, we offer an opportunity to work on market-defining products using the latest technologies.

Collaborative Environment: You can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities!

Work-Life Balance:GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules and opportunities to work from home.

Professional Development:We provide continuing education classes, professional certification and training (technical, soft skills, language, and communication skills) to help you realize your professional goals. Being part of a global organization, there are additional learning opportunities through international knowledge exchanges.

Excellent Benefits:We provide our employees with competitive salaries, health and life insurance, short-term and long-term disability insurance, a matched contribution 401K plan, flexible spending accounts, and PTO and holidays

Über GlobalLogic

GlobalLogic is a full-lifecycle product development services leader that combines chip-to-cloud software engineering expertise and vertical industry experience to help our customers design, build, and deliver their next-generation products and digital experiences. We expertly integrate design, complex engineering, and agile delivery capabilities to deliver superior business outcomes for global brands in telecom, automotive, healthcare, technology, media and entertainment, manufacturing, and semiconductor industries.

Headquartered in Silicon Valley, GlobalLogic employs over 18,000 designers and engineers across the globe. Analysts like NASSCOM and Zinnov have recognized us for being a top company in our field, and we are consistently nominated as a preferred employer by both global HR consultative firms and local job boards. By creating a work environment that is exciting and flexible, and by fostering growth through ongoing learning and development programs, we empower our employees to achieve both their professional and personal goals.

At GlobalLogic, we make amazing products — and careers.

Apply Now

    Datei anhÀngen oder suchen

    Nur .docx, .rtf, .pdf-Formate bis zu einer maximalen GrĂ¶ĂŸe von 5 MB erlaubt
    Test
    If you are a California resident, more details on how we process your personal information can be found in the CCPA Recruitment Privacy Notice.
    Die Ausschreibung fĂŒr diese und Ă€hnliche Positionen bei GlobalLogic ist dauerhaft offen. Um sich zu bewerben und GlobalLogic Ihr EinverstĂ€ndnis zur Verarbeitung Ihrer personenbezogenen Daten zum Zweck solcher Einstellungen zu erteilen, drĂŒcken Sie die SchaltflĂ€che "Bewerben" unten. Weitere Einzelheiten darĂŒber, wie wir Ihre personenbezogenen Daten verarbeiten und welche Rechte Sie haben, finden Sie in der EU-Personalpolitik. Denken Sie daran, dass Sie Ihre Einwilligung jederzeit widerrufen können, z. B. durch eine E-Mail an privacy@globallogic.com
    In order to apply and give GlobalLogic your consent to process your personal data for the purpose of this recruitment process, press the “Submit” button below.
    Check this box if you want us to process your personal data also for future recruitment processes for other positions. More details on how we process your personal data and what are your rights can be found EU Recruitment Policy. Remember that you can withdraw any consent anytime, for example by sending an e-mail at privacy@globallogic.com
    Die Ausschreibung fĂŒr diese und Ă€hnliche Positionen bei GlobalLogic ist dauerhaft offen. Um sich zu bewerben und GlobalLogic Ihr EinverstĂ€ndnis zur Verarbeitung Ihrer personenbezogenen Daten zum Zweck solcher Einstellungen zu erteilen, drĂŒcken Sie die SchaltflĂ€che "Bewerben" unten. Weitere Einzelheiten darĂŒber, wie wir Ihre personenbezogenen Daten verarbeiten und welche Rechte Sie haben, finden Sie in der EU-Personalpolitik. Denken Sie daran, dass Sie Ihre Einwilligung jederzeit widerrufen können, z. B. durch eine E-Mail an privacy@globallogic.com
    In order to apply and give GlobalLogic your consent to process your personal data for the purpose of this recruitment process, press the “Submit” button below.
    Check this box if you want us to process your personal data also for future recruitment processes for other positions. More details on how we process your personal data and what are your rights can be found EU Recruitment Policy. Remember that you can withdraw any consent anytime, for example by sending an e-mail at privacy@globallogic.com
    Die Ausschreibung fĂŒr diese und Ă€hnliche Positionen bei GlobalLogic ist dauerhaft offen. Um sich zu bewerben und GlobalLogic Ihr EinverstĂ€ndnis zur Verarbeitung Ihrer personenbezogenen Daten zum Zweck solcher Einstellungen zu erteilen, drĂŒcken Sie die SchaltflĂ€che "Bewerben" unten. Weitere Einzelheiten darĂŒber, wie wir Ihre personenbezogenen Daten verarbeiten und welche Rechte Sie haben, finden Sie in der EU-Personalpolitik. Denken Sie daran, dass Sie Ihre Einwilligung jederzeit widerrufen können, z. B. durch eine E-Mail an privacy@globallogic.com
    In order to apply and give GlobalLogic your consent to process your personal data for the purpose of this recruitment process, press the “Submit” button below.
    Check this box if you want us to process your personal data also for future recruitment processes for other positions. More details on how we process your personal data and what are your rights can be found EU Recruitment Policy. Remember that you can withdraw any consent anytime, for example by sending an e-mail at privacy@globallogic.com
    Die Ausschreibung fĂŒr diese und Ă€hnliche Positionen bei GlobalLogic ist dauerhaft offen. Um sich zu bewerben und GlobalLogic Ihr EinverstĂ€ndnis zur Verarbeitung Ihrer personenbezogenen Daten zum Zweck solcher Einstellungen zu erteilen, drĂŒcken Sie die SchaltflĂ€che "Bewerben" unten. Weitere Einzelheiten darĂŒber, wie wir Ihre personenbezogenen Daten verarbeiten und welche Rechte Sie haben, finden Sie in der EU-Personalpolitik. Denken Sie daran, dass Sie Ihre Einwilligung jederzeit widerrufen können, z. B. durch eine E-Mail an privacy@globallogic.com
    In order to apply and give GlobalLogic your consent to process your personal data for the purpose of this recruitment process, press the “Submit” button below.
    Check this box if you want us to process your personal data also for future recruitment processes for other positions. More details on how we process your personal data and what are your rights can be found EU Recruitment Policy. Remember that you can withdraw any consent anytime, for example by sending an e-mail at privacy@globallogic.com