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Salesforce Admin IRC116653
| Job | IRC116653 |
| Location | Argentina - Buenos Aires, Anywhere in Argentina |
| Designation | Senior Engineer |
| Experience | 1-3 years |
| Function | Product Support |
| Skills | SalesForce |
Description
Responsible for maintaining ZixCorp Salesforce configuration, administering the system, and implementing approved system enhancements. Ensure Salesforce is implemented in such a way to create and maintain authoritative master sales data for the Enterprise and Corporate sales teams, the OEM team, and the Renewals team. Work with Sales, Marketing, and IT to develop, document, maintain and enforce data processes and procedures designed to improve and maintain a high level of data quality and integrity.
Requirements
The qualified Sr. Salesforce Administrator must have at least 5 years leading successfully integrated:
SaaS-based CPQ Billing implementations, 5+ years of experience with common billing processes and operations practices such as: product and pricing models, subscriptions, usage, invoicing, bill cycles and processing, payments, customer disputes, and adjustments, AR, taxation, collections, and revenue recognition including customer transitions, at least 5 years with the Quote to Cash process (CPQ+, Billing)
* Effective time management and organizational skills are a must as candidate will manage multiple priorities simultaneously to meet deadlines.
* Attention to detail is critical.
* A collaborative and empathetic relationship with the business stakeholders will be central to your
role.
* Extensive experience with Salesforce in a development or configuration capacity
* Experience in other CPQ solutions like Steelbrick, Vlocity, Apptus, Big Machines, Callidus, Zuora,
ModelN etc is desirable
* Knowledge of Salesforce and Salesforce CPQ+/Billing Best Practices using Apex and Visualforce
* Experience with Salesforce development or equivalent combination of education and project
experience in a hands-on technical leadership position
Job Responsibilities
Essential duties and responsibilities include the following:
* Perform administrative Salesforce functions and maintain/improve the security implementation, including user creation and deactivation, roles, profiles, and role hierarchy
* Implement approved enhancements in Salesforce
* For projects:
o Researchpossibleimplementationapproaches
o Summarize options with pros and cons o Estimateeffort
* Perform routine maintenance and evaluate and implement product updates as approved
* Facilitate business process reviews to identify client requirements and processes. Translate client requirements into Salesforce CPQ design, leveraging best practices and minimizing the need for
custom development. Configure Salesforce CPQ, Billing+, and Sales Cloud solutions.
* Provide hands-on support for the project team in implementing the CPQ, CLM, iPaas and billing
services solutions
* Carry out discovery workshops, document the enterprise solution design as it relates to CPQ &
Billing
* Configure and customize, as required, the Salesforce configuration, including custom objects,
custom fields, standard fields, applications, record types, workflow rules, data validation rules,
page layouts, formulas, email alerts, and templates.
* Maintain sandboxes environments
* Ensure backup of Salesforce production data
* Provide technical interface to consultants for Salesforce projects
* Contact Salesforce Support, as required
* Create and test requested reports
* Develop, document, and maintain data processes and procedures designed to improve and
maintain a high level of data quality and integrity.
* As requested perform account de-duplication and cleanup procedures.
* Maximize the value of interfaces to Salesforce (e.g. to Marketo, Connect and Sell, and ZixCorp back-office systems) and ensure marketing data is efficiently and effectively loaded into salesforce.com.
* Ensure imports or extracts of data are well defined, coded, and executed correctly for the intended purpose.
* Provide day-to-day support for requests and administrative needs of all users.
We Offer
Exciting Projects: Come take your place at the forefront of digital transformation! With clients across all industries and sectors, we offer an opportunity to work on market-defining products using the latest technologies.
Collaborative Environment:Expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities!
Work-Life Balance:GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off on your birthday.
Professional Development:Our dedicated Learning & Development team regularly organizes English classes, professional certifications, and technical and soft skill trainings. We also offer the chance to travel internationally
Excellent Benefits:We provide our employees with competitive salaries, family medical insurance, extended paternity leave, annual performance bonuses, and referral bonuses.
Fun Perks:We want you to love where you work, which is why we cater breakfast daily and offer discounts for popular stores and restaurants!
About GlobalLogic
GlobalLogic is a full-lifecycle product development services leader that combines chip-to-cloud software engineering expertise and vertical industry experience to help our customers design, build, and deliver their next-generation products and digital experiences. We expertly integrate design, complex engineering, and agile delivery capabilities to deliver superior business outcomes for global brands in telecom, automotive, healthcare, technology, media and entertainment, manufacturing, and semiconductor industries.
Headquartered in Silicon Valley, GlobalLogic employs over 18,000 designers and engineers across the globe. Analysts like NASSCOM and Zinnov have recognized us for being a top company in our field, and we are consistently nominated as a preferred employer by both global HR consultative firms and local job boards. By creating a work environment that is exciting and flexible, and by fostering growth through ongoing learning and development programs, we empower our employees to achieve both their professional and personal goals.
At GlobalLogic, we make amazing products — and careers.
