User Experience Designer II IRC194143

必要条件

UX Design Scope

• Define and deliver experience strategy
• Use human-centered design methods to co-create and test solutions that address real customer
  challenges.
• Develop User Journeys and User Flows that highlight customer interactions throughout an end-
  to-end experience
• Provide wireframes for concept
• Prototyping to be used for user research
• Detailed visual and UX design supporting tactical efforts
• Provide governance strategy, as follows:
  o Define workflow and best practice
  o Illustrate relationships across Expedia’s technology capabilities
  o Design requirements
  o Documentation/Onboarding materials
  o Define operation processes
  o Advise on architectural strategy
  o Advise on scope and staffing recommendations
• Influences strategy for a project or product area by articulating a coherent UX vision based on
  clear, actionable problem/opportunity statements.
• Works within existing customer experience success metrics for a project or product area.
• Explores diverse, novel perspectives and design directions by default, and evaluates concepts
  using appropriate methods to determine the strongest.
• Confidently facilitates idea generation with stakeholders.
• Demonstrates mastery of common visual and interaction design principles and practice, and
  creates appropriate sketches, wireframes, flows, design comps, and prototypes with minimal
  guidance
• Brings together different stakeholders with varied perspectives to identifies opportunities to
  align goals and increase efficiency across organizational boundaries.
• Consistently creates clear and compelling materials and narratives explaining design rationale to
  team and stakeholders using customer, business or competitive insights.
• Actively seeks diverse feedback on design work and anticipates feedback to address it
  proactively.
• Tailors communications (content focus, style, format, etc.) for different audiences as
  appropriate.
• Applies and adapts design and research processes to fit needs of project.
• Develops empathy and insights about customers based on data and insights from research and
  other customer data sources.
• Clearly communicates customer-centric goals when presenting work
• Define the key goals across the design team and align all stakeholders and secondary team
  members.
  o Kickoff Workshop
  o Stakeholder interviews
  o Onboarding/platform intros
  o Develop hypotheses/stimulus for research
  o Project plannings
• Envision an ideal state vision and bring it to life as a testable hypothesis.
  o Prioritization of key concepts/ideas
  o Conceptual envisioning of the future state
• Evolve and crystalize the ideal state vision based on testing – convert it into a back casted
  roadmap.
  o High fidelity Figma comps, utilizing the Expedia Group Design System
  o Resonance testing to evaluate the future state vision
  o Evolve and document ideal state
  o Continue to refine roadmap to prioritize based on desirability, feasibility, viability, and
  operability
• • Bring the experience to life through implementation – working through content creation,
  detailed design sprints, MVP launch, and scaling the solution then operating and optimizing the
  experience.