Description

En GlobalLogic buscamos ampliar nuestro equipo de Soporte para uno de nuestros clientes offshore.

Nuestro cliente es una reconocida empresa de cyberseguridad norteamericana, que se encuentra expandiendo en Latinoamérica. Cuenta con distintos productos de seguridad dentro del área de Networking (Firewalls, Switches y Access Points) y Endpoint (Antivirus y productos para la seguridad de dispositivos móviles.

Requirements

  • Portugués Bilingüe.
  • Disponibilidad para trabajar de  5am a 2pm.
  • Conocimiento y monitoreo en tráfico de redes
  • Conocimiento en antivirus, antimaleware y antispyware. .
  • Conocimientos de redes en Windows, Linux y Mac.
  • Conocimiento de escalamiento y prioridades.
  • Conocimiento básicos de IT/IL.


Responsibilities

 Tu día a día:

  • Brindar soporte remoto a los usuarios finales, dentro de la gama de productos con la que cuenta el cliente

  • Realizar el análisis, diagnóstico, investigación y seguimiento de los casos hasta su resolución o escalamiento al siguiente nivel

  • Estar en comunicación permanente con equipos de distintas áreas para la investigación de los problemas reportados

  • Actualizar/Modificar los artículos de la base de conocimiento públicos (KBs)

  • Recepcionar y recibir llamados de usuarios de Latinoamérica.

 

We Offer

Exciting Projects: Come take your place at the forefront of digital transformation! With clients across all industries and sectors, we offer an opportunity to work on market-defining products using the latest technologies.

Collaborative Environment:Expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities!

Work-Life Balance:GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off on your birthday.

Professional Development:Our dedicated Learning & Development team regularly organizes English classes, professional certifications, and technical and soft skill trainings. We also offer the chance to travel internationally

Excellent Benefits:We provide our employees with competitive salaries, family medical insurance, extended paternity leave, annual performance bonuses, and referral bonuses.

Fun Perks:We want you to love where you work, which is why we cater breakfast daily and offer discounts for popular stores and restaurants!

About GlobalLogic

GlobalLogic is a full-lifecycle product development services leader that combines chip-to-cloud software engineering expertise and vertical industry experience to help our customers design, build, and deliver their next-generation products and digital experiences. We expertly integrate design, complex engineering, and agile delivery capabilities to deliver superior business outcomes for global brands in telecom, automotive, healthcare, technology, media and entertainment, manufacturing, and semiconductor industries.

Headquartered in Silicon Valley, GlobalLogic employs over 11,000 designers and engineers across the globe. Analysts like NASSCOM and Zinnov have recognized us for being a top company in our field, and we are consistently nominated as a preferred employer by both global HR consultative firms and local job boards. By creating a work environment that is exciting and flexible, and by fostering growth through ongoing learning and development programs, we empower our employees to achieve both their professional and personal goals.

At GlobalLogic, we make amazing products — and careers.


Apply now
- Attach your CV / Resume -

Only .docx, .rtf, .pdf formats allowed to a max size of 5 MB

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Recruitment for this and similar positions in GlobalLogic is constantly open. In order to apply and give GlobalLogic your consent to process your personal data for the purpose of such recruitments press the “Submit” button below. More details on how we process your personal data and what are your rights can be found in EU Recruitment Policy. Remember that you can withdraw your consent anytime, for example by sending an e-mail at privacy@globallogic.com
In order to apply and give GlobalLogic your consent to process your personal data for the purpose of this recruitment process, press the “Submit” button below.
Check this box if you want us to process your personal data also for future recruitment processes for other positions. More details on how we process your personal data and what are your rights can be found EU Recruitment Policy. Remember that you can withdraw any consent anytime, for example by sending an e-mail at privacy@globallogic.com
Recruitment for this and similar positions in GlobalLogic is constantly open. In order to apply and give GlobalLogic your consent to process your personal data for the purpose of such recruitments press the “Submit” button below. More details on how we process your personal data and what are your rights can be found in EU Recruitment Policy. Remember that you can withdraw your consent anytime, for example by sending an e-mail at privacy@globallogic.com
In order to apply and give GlobalLogic your consent to process your personal data for the purpose of this recruitment process, press the “Submit” button below.
Check this box if you want us to process your personal data also for future recruitment processes for other positions. More details on how we process your personal data and what are your rights can be found EU Recruitment Policy. Remember that you can withdraw any consent anytime, for example by sending an e-mail at privacy@globallogic.com
Recruitment for this and similar positions in GlobalLogic is constantly open. In order to apply and give GlobalLogic your consent to process your personal data for the purpose of such recruitments press the “Submit” button below. More details on how we process your personal data and what are your rights can be found in EU Recruitment Policy. Remember that you can withdraw your consent anytime, for example by sending an e-mail at privacy@globallogic.com
In order to apply and give GlobalLogic your consent to process your personal data for the purpose of this recruitment process, press the “Submit” button below.
Check this box if you want us to process your personal data also for future recruitment processes for other positions. More details on how we process your personal data and what are your rights can be found EU Recruitment Policy. Remember that you can withdraw any consent anytime, for example by sending an e-mail at privacy@globallogic.com
Recruitment for this and similar positions in GlobalLogic is constantly open. In order to apply and give GlobalLogic your consent to process your personal data for the purpose of such recruitments press the “Submit” button below. More details on how we process your personal data and what are your rights can be found in EU Recruitment Policy. Remember that you can withdraw your consent anytime, for example by sending an e-mail at privacy@globallogic.com
In order to apply and give GlobalLogic your consent to process your personal data for the purpose of this recruitment process, press the “Submit” button below.
Check this box if you want us to process your personal data also for future recruitment processes for other positions. More details on how we process your personal data and what are your rights can be found EU Recruitment Policy. Remember that you can withdraw any consent anytime, for example by sending an e-mail at privacy@globallogic.com
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Job Details

Location: Buenos Aires, Argentina
Designation: Senior Engineer
Experience: 1-3 years
Posted: febrero 19, 2019
Function: IT Infrastructure
Skills: Linux, MacOS, Windows
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