{"id":101194,"date":"2024-09-02T20:56:00","date_gmt":"2024-09-02T20:56:00","guid":{"rendered":"https:\/\/www.globallogic.com\/latam\/?post_type=insightsection&#038;p=101194"},"modified":"2024-12-11T07:51:59","modified_gmt":"2024-12-11T07:51:59","slug":"open-banking-innovaciones-relacionadas-al-banking-en-el-sector-fintech","status":"publish","type":"insightsection","link":"https:\/\/www.globallogic.com\/latam\/insights\/blogs\/open-banking-innovaciones-relacionadas-al-banking-en-el-sector-fintech\/","title":{"rendered":"Open Banking: Innovaciones relacionadas al banking en el sector Fintech"},"content":{"rendered":"\n<p>Open Banking, powered by Generative Artificial Intelligence (GenAI), is redefining the financial services landscape. According to Igor Mikhalev, Head of Emerging Technologies Strategy at consultancy EY, approximately 20% of retail and commercial banks have either implemented GenAI solutions or are ready to launch them imminently (Meggeson, 2024). This is enabling greater interoperability between financial institutions and unprecedented personalisation of banking services. Today, the impact of AI on Open Banking is reflected in significant operational improvements. Suzanne Homewood, Director of Decision Making at Moneyhub, notes that loans granted using Open Banking data to assess repayment capacity perform up to 50% better than other loans. This is because AI enables better-informed decisions based on a more comprehensive analysis of customer data. Furthermore, AI is improving operational efficiency by automating routine tasks, allowing human staff to focus on cases that require personalized attention (Child, 2023).<\/p>\n\n\n\n<p><strong>Projections for the coming years<\/strong><\/p>\n\n\n\n<p>The evolution of GenAI in the context of Open Banking aligns with the recently proposed levels of AI development:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Current Level (Conventional AI): GenAI systems, such as advanced chatbots, are improving customer engagement and basic financial data analysis.<\/li>\n\n\n\n<li>Reasoners (Short term): Small Language Models (SLMs) are expected to enable more sophisticated financial analysis, comparable to that of human experts, without the need for external tools and for portable use.<\/li>\n\n\n\n<li>Autonomous Agents (Medium term): The development of systems capable of managing multiple financial tasks autonomously over long periods is expected.<\/li>\n\n\n\n<li>Innovative (Long term): AI could generate original ideas for new financial products and make significant discoveries in the field of finance.<\/li>\n\n\n\n<li>AI Organizations (Future): AI systems are projected to be capable of directing complex banking operations, potentially managing entire financial entities.<\/li>\n<\/ul>\n\n\n\n<p><strong>Impact on end users<\/strong><\/p>\n\n\n\n<p>Hyper-personalization is transforming the user experience. Customers are accessing 24\/7 virtual assistants capable of providing comprehensive financial advice based on data from multiple institutions. In the medium term, AI and machine learning are projected to create personalized financial models that will integrate data from all customer accounts and services, analyze behavioral patterns, simulate scenarios, and offer tailored and dynamic planning, moving towards more comprehensive and personalized financial management (Solvid, 2024).<\/p>\n\n\n\n<p>Los modelos multimodales mejorar\u00e1n la interacci\u00f3n entre usuarios y servicios financieros, permitiendo, por ejemplo, la obtenci\u00f3n de asesoramiento financiero instant\u00e1neo por medio de conversaciones en tiempo real, muy cercanas a la conversaci\u00f3n humana.<\/p>\n\n\n\n<p>Los usuarios finales experimentar\u00e1n mejoras tangibles en diversos escenarios. Por ejemplo, al usar un cajero autom\u00e1tico, la IA podr\u00eda ofrecer recomendaciones personalizadas basadas en patrones de gasto. En compras online, los sistemas de IA podr\u00edan proporcionar asesoramiento financiero en tiempo real sobre la mejor forma de pago. Durante las compras en supermercados, la aplicaci\u00f3n bancaria podr\u00eda enviar alertas sobre ofertas relevantes basadas en el historial de compras y la ubicaci\u00f3n del usuario.<\/p>\n\n\n\n<p><strong>Impacto actual y futuro en el sector bancario<\/strong><\/p>\n\n\n\n<p>La GenAI est\u00e1 transformando m\u00faltiples aspectos del sector bancario en el contexto del Open Banking:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>An\u00e1lisis y Gesti\u00f3n Financiera: Se est\u00e1n desarrollando sistemas de interpretaci\u00f3n de datos financieros que generan insights sobre ganancias y perspectivas futuras. Las plataformas de trading electr\u00f3nico est\u00e1n utilizando aprendizaje profundo por refuerzo.<\/li>\n\n\n\n<li>Servicio al Cliente: Los asistentes virtuales multiling\u00fces son capaces de proporcionar informaci\u00f3n detallada y personalizada. Se est\u00e1n implementando sistemas de an\u00e1lisis de llamadas que identifican problemas y verifican el cumplimiento de los agentes.<\/li>\n\n\n\n<li>Automatizaci\u00f3n de Procesos: Se est\u00e1n desarrollando plataformas integrales que automatizan tareas bancarias complejas y mejoran la gobernanza de datos. Las interfaces de texto a SQL interpretables est\u00e1n facilitando el acceso eficiente a datos.<\/li>\n\n\n\n<li>Gesti\u00f3n de Riesgos: Se est\u00e1n implementando herramientas de evaluaci\u00f3n de riesgos en tiempo real que mejoran significativamente la detecci\u00f3n de fraudes. Las soluciones de an\u00e1lisis de comportamiento adaptativo est\u00e1n ayudando a prevenir patrones fraudulentos.<\/li>\n\n\n\n<li>Desarrollo de Software: Los asistentes de codificaci\u00f3n basados en GenAI est\u00e1n aumentando la eficiencia de los desarrolladores. Se est\u00e1n desarrollando traductores de lenguajes de programaci\u00f3n que convierten c\u00f3digo legacy a lenguajes modernos.<\/li>\n<\/ul>\n\n\n\n<p><strong>Desaf\u00edos y consideraciones futuras<\/strong><\/p>\n\n\n\n<p>La adopci\u00f3n de GenAI en el Open Banking presenta desaf\u00edos significativos. La seguridad y privacidad de los datos en un ecosistema financiero cada vez m\u00e1s interconectado es una preocupaci\u00f3n primordial. El cumplimiento de regulaciones en constante evoluci\u00f3n, especialmente en lo que respecta al uso \u00e9tico de la IA, representa otro reto importante.<\/p>\n\n\n\n<p>Adem\u00e1s, existe la necesidad de asegurar la explicabilidad, es decir, la capacidad de entender y justificar las decisiones de la IA, para mantener la confianza de usuarios y reguladores. La industria tambi\u00e9n debe abordar la posible brecha tecnol\u00f3gica y asegurar que los beneficios de estas innovaciones sean accesibles para todos los usuarios.<\/p>\n\n\n\n<p><strong>Alcance futuro de GenAI en Open Banking<\/strong><\/p>\n\n\n\n<p>The potential of GenAI in Open Banking is vast. According to Accenture, it is projected to increase banks\u2019 operating revenues by 25-40% (Samlink, 2024). Meanwhile, the McKinsey Global Institute (MGI) estimates that GenAI could generate revenues of between 2.8% and 4.7% of the total revenues of the global banking industry (McKinsey, 2024). Looking ahead, we can see a truly interconnected financial ecosystem, where the boundaries between institutions are blurred from the user perspective. GenAI could act as the intelligent connective tissue in this increasingly open and integrated financial landscape.<\/p>\n\n\n\n<p>At GlobalLogic, we understand that the evolution of GenAI in Open Banking promises to radically transform the way we interact with financial services. We are committed to implementing solutions that generate real value, guiding our clients every step of the way to a smarter, more connected financial future.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Open Banking, powered by Generative Artificial Intelligence (GenAI), is redefining the financial services landscape. According to Igor Mikhalev, Head of Emerging Technologies Strategy at consultancy EY, approximately 20% of retail and commercial banks have either implemented GenAI solutions or are ready to launch them imminently (Meggeson, 2024). This is enabling greater interoperability between financial institutions and unprecedented personalisation of banking services. Today, the impact of AI on Open Banking is reflected in significant operational improvements. Suzanne Homewood, Director of Decision Making at Moneyhub, notes that loans granted using Open Banking data to assess repayment capacity perform up to 50% better than other loans. This is because AI enables better-informed decisions based on a more comprehensive analysis of customer data. Furthermore, AI is improving operational efficiency by automating routine tasks, allowing human staff to focus on cases that require personalized attention (Child, 2023). Projections for the coming years The evolution of GenAI in the context of Open Banking aligns with the recently proposed levels of AI development: Impact on end users Hyper-personalization is transforming the user experience. Customers are accessing 24\/7 virtual assistants capable of providing comprehensive financial advice based on data from multiple institutions. In the medium term, AI and&#8230;<\/p>\n","protected":false},"author":1,"featured_media":101197,"parent":0,"menu_order":13,"template":"","insight":[41],"insight-subcats":[],"insight-industry":[],"insight-services":[],"insight-partners":[],"class_list":["post-101194","insightsection","type-insightsection","status-publish","has-post-thumbnail","hentry","insight-blogs"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.globallogic.com\/latam\/wp-json\/wp\/v2\/insightsection\/101194","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.globallogic.com\/latam\/wp-json\/wp\/v2\/insightsection"}],"about":[{"href":"https:\/\/www.globallogic.com\/latam\/wp-json\/wp\/v2\/types\/insightsection"}],"author":[{"embeddable":true,"href":"https:\/\/www.globallogic.com\/latam\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":1,"href":"https:\/\/www.globallogic.com\/latam\/wp-json\/wp\/v2\/insightsection\/101194\/revisions"}],"predecessor-version":[{"id":101196,"href":"https:\/\/www.globallogic.com\/latam\/wp-json\/wp\/v2\/insightsection\/101194\/revisions\/101196"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.globallogic.com\/latam\/wp-json\/wp\/v2\/media\/101197"}],"wp:attachment":[{"href":"https:\/\/www.globallogic.com\/latam\/wp-json\/wp\/v2\/media?parent=101194"}],"wp:term":[{"taxonomy":"insight","embeddable":true,"href":"https:\/\/www.globallogic.com\/latam\/wp-json\/wp\/v2\/insight?post=101194"},{"taxonomy":"insight-subcats","embeddable":true,"href":"https:\/\/www.globallogic.com\/latam\/wp-json\/wp\/v2\/insight-subcats?post=101194"},{"taxonomy":"insight-industry","embeddable":true,"href":"https:\/\/www.globallogic.com\/latam\/wp-json\/wp\/v2\/insight-industry?post=101194"},{"taxonomy":"insight-services","embeddable":true,"href":"https:\/\/www.globallogic.com\/latam\/wp-json\/wp\/v2\/insight-services?post=101194"},{"taxonomy":"insight-partners","embeddable":true,"href":"https:\/\/www.globallogic.com\/latam\/wp-json\/wp\/v2\/insight-partners?post=101194"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}