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Junior Specialist/Dispatcher IRC183475
| Job: | IRC183475 |
| Location: | Poland |
| Designation: | Junior Specialist |
| Experience: | 1-3 years |
| Function: | People Development |
| Skills: | Communications, Employee Service, Human Resources, International Standards and Laws, People Development, Processing/Analytics |
| Work Model: | Remote |
Description:
We are looking for a GPS Support Center Junior Specialist
GPS (Globallogic People Support) in the Globallogic is a unique place where you can learn a wide variety of HR processes, including performance management, onboarding, recruitment, learning, Masterdata, mobility, and more. We support our colleagues as a 1st line support with HR questions and tasks. Moreover, we work closely with HR teams around the world to deliver HR operations.
So in this role, as a member of the GPS EMEA region (11 countries) you will provide a wide range of HR support to your team colleagues, managers, and regular employees.
Requirements:
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Customer Service experience (will be an asset)
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Understand Global HR processes and want to develop in the HR area (experience in HR Shared Service environment would be an asset)
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Fluent in English – written and verbal
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Anchored knowledge of relevant HR processes
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MS Office practical knowledge
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HR systems practical knowledge (will be an asset)
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Focus and quality details
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Background in relevant HR areas (will be an asset)
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Job Responsibilities:
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You will act as a 1st line support for Globallogic colleagues.
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Provide day-to-day support to Globallogic people with self-service processes (chat, case management)
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Provide professional assistance for Globallogic employees with global/regional HR processes by responding to internal requests (tickets)
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Participate in internal and global HR projects to improve user experience and deliver top-class service
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Take service to the next level by ensuring professional, high quality and timely service delivery within your designated area
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Work closely with colleagues in other HR teams
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Ensure continuous knowledge anchorage across the team by updating process documentation and work instruction (addressing knowledge gaps in the team)
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Create standard & ad hoc reports and statistics necessary
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Initiate and implement process changes and automation across HR processes in the EMEA region
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Participate in projects related to improving efficiency and work quality
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Learn the practical application of labor law in various European countries and become a seasoned HR professional
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Collaborate with managers and employees across the world
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What We Offer
Exciting Projects: With clients across all industries and sectors, we offer an opportunity to work on market-defining products using the latest technologies.
Collaborative Environment: You can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities!
Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules.
Professional Development: We develop paths suited to your individual talents through international knowledge exchanges and professional certification opportunities.
Excellent Benefits: We provide our employees with private medical care, sports facilities cards, group life insurance, travel insurance, relocation package, food subsidies and cultural activities.
Fun Perks: We want you to feel comfortable in your work, which is why we create good working environment with relax zones, host social and teambuilding activities and stock our kitchen with delicious teas and coffees!