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780 + celkovo otvorených pozícií

780 + celkovo otvorených pozícií

Renewals Desk Analyst Jr IRC226549

Job: IRC226549
Location: Mexico - Guadalajara
Designation: Junior Software Engineer
Experience: 1-3 years
Function: Engineering
Skills: Customer Support, Excel, Salesforce
Work Model: Hybrid

Description:

Department/Project Description

A customer is a healthcare IT security company. It provides healthcare companies with a platform that addresses critical compliance and security challenges and helps to improve providers’ productivity.

The goal is to create a SaaS product from ground up in a public cloud framework.

Requirements:

Job Summary

Our ideal candidate thrives in fast-paced environments characterized by rapid growth. If you’ve managed subscription and maintenance renewals with customers and partners, you’re exactly who we’re seeking. Your track record of success with both customers and internal stakeholders (think Customer Success, Sales, and Services) demonstrates your ability to deliver tangible value. You’ll play a crucial role in aligning commercial objectives with our business growth.

Duties and Responsibilities

  • Support the Renewals team with exceeding monthly/quarterly financial targets
  • Responsible for the quoting of Maintenance/Subscription Renewals for an assigned territory
  • Supervise email requests, tasks, and questions received in a general mailbox and taking the correct action on them in a timely fashion
  • Expected to become a Super User for renewal quoting processes
  • Work with the Renewals Team to package and present quoting proposals to customers
  • Comfort with quoting complex contracts for multiple products with usage and price increases
  • Provide timely proposals and quotes in line with terms of customer and/or partner agreements
  • Capture, maintain, and disseminate accurate and relevant information using Salesforce.com
  • Assist with forecasting renewal pricing and multi-year options
  • Work collaboratively with internal resources such as Sales Operations, Finance, and Legal to process renewals per company guidelines

Job Responsibilities:

Qualifications

  • 3 years’ experience in purchasing, operations, or renewing technology solutions
  • Proficient with Microsoft Excel and a CRM system like Salesforce.com
  • Demonstrated history of meeting performance targets
  • Comfort quoting and managing a large volume of transactions
  • Highly organized with strong attention to detail
  • Strong oral, written and presentation skills
  • Strong time management, organizational and decision-making skills
  • Ability to work independently and collaboratively in a team environment
  • A passion for problem-solving, comfort with ambiguity and creativity
  • Motivated to succeed and participate in the growth of an exciting, fast-paced SaaS company

What We Offer

Exciting Projects: Come take your place at the forefront of digital transformation! With clients across all industries and sectors, we offer an opportunity to work on market-defining products using the latest technologies.

Collaborative Environment:Expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities!

Work-Life Balance:GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules.We offer you the best quality of work life so that you exceed the expectations of our clients, while achieving your professional and personal ambitions.

Professional Development:Our dedicated Learning & Development team regularly organizes English classes, professional certifications, and technical and soft skill trainings. We also offer the chance to travel internationally

Excellent Benefits:We provide our employees with competitive salaries, family medical insurance, extended paternity leave, annual performance bonuses, and referral bonuses.

About GlobalLogic

GlobalLogic is a leader in digital engineering. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world. By integrating experience design, complex engineering, and data expertise—we help our clients imagine what’s possible, and accelerate their transition into tomorrow’s digital businesses. Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, extending our deep expertise to customers in the automotive, communications, financial services, healthcare and life sciences, manufacturing, media and entertainment, semiconductor, and technology industries. GlobalLogic is a Hitachi Group Company operating under Hitachi, Ltd. (TSE: 6501) which contributes to a sustainable society with a higher quality of life by driving innovation through data and technology as the Social Innovation Business.

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