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Content Designer Srenior IRC243188

Job IRC243188
Location Mexico
Designation Senior Designer
Experience 5-10 years
Function Usability and Design
Skills Content Engineering
Work Model: Remote

Description

As part of the Expedia Group’s Services organization, we are responsible for building a best-in-class loyalty platform for internal and external tenant programs. This platform powers the incentives that drive differentiation for our travel offerings which lead to increases in both conversion and overall customer lifetime value for EG and our partners. Our team is charged with evolving our capabilities to support new business models and fuel growth for the largest loyalty programs within the travel industry. We are looking for a highly motivated, self-driven technologists to be part of a growing team of loyalty enthusiasts.

Requirements

• Apply holistic, customer-focused approaches to drive the content strategy in your product area. • Use human-centered design methods to design, craft, and test content solutions that address real customer challenges. • Orchestrate a clear and compelling voice and tone — even if you don’t own all the content — across complex product areas. • Identify and use scalable frameworks (e.g., matrixes and other structured documentation) to tackle structural problems with product content. • Design content solutions to improve systems, overcome technical constraints, and reduce content debt. • Apply UI frameworks, modularity, localization, reuse, and related concepts to design content solutions that scale. • Use both qualitative and quantitative insights and business analytics to drive content insights and solutions. • Partner across teams to improve the accessibility, inclusion, readability, and translatability of product content.


Job Responsibilities

• Apply holistic, customer-focused approaches to drive the content strategy in your product area.

• Use human-centered design methods to design, craft, and test content solutions that address real customer challenges.

• Orchestrate a clear and compelling voice and tone — even if you don’t own all the content — across complex product areas.

• Identify and use scalable frameworks (e.g., matrixes and other structured documentation) to tackle structural problems with product content.

• Design content solutions to improve systems, overcome technical constraints, and reduce content debt.

• Apply UI frameworks, modularity, localization, reuse, and related concepts to design content solutions that scale.

• Use both qualitative and quantitative insights and business analytics to drive content insights and solutions.

• Partner across teams to improve the accessibility, inclusion, readability, and translatability of product content.


We Offer

Exciting Projects: Come take your place at the forefront of digital transformation! With clients across all industries and sectors, we offer an opportunity to work on market-defining products using the latest technologies.

Collaborative Environment:Expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities!

Work-Life Balance:GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules.We offer you the best quality of work life so that you exceed the expectations of our clients, while achieving your professional and personal ambitions.

Professional Development:Our dedicated Learning & Development team regularly organizes English classes, professional certifications, and technical and soft skill trainings. We also offer the chance to travel internationally

Excellent Benefits:We provide our employees with competitive salaries, family medical insurance, extended paternity leave, annual performance bonuses, and referral bonuses.

About GlobalLogic

GlobalLogic is a leader in digital engineering. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world. By integrating experience design, complex engineering, and data expertise—we help our clients imagine what’s possible, and accelerate their transition into tomorrow’s digital businesses. Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, extending our deep expertise to customers in the automotive, communications, financial services, healthcare and life sciences, manufacturing, media and entertainment, semiconductor, and technology industries. GlobalLogic is a Hitachi Group Company operating under Hitachi, Ltd. (TSE: 6501) which contributes to a sustainable society with a higher quality of life by driving innovation through data and technology as the Social Innovation Business.

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