Senior Product Experience Specialist IRC263825

Description

UX UI Manager

Requirements

Senior Product Experience Specialist
Experience: 15+ years

Job Description

Summary:
The Senior Product Experience Specialist will lead and mentor a team of UX designers, driving the creation of user-centered designs for our products. This role requires a hands-on leader with deep UX expertise, strong communication skills, and a passion for fostering a collaborative and supportive team environment.
The Senior Product Experience Specialist will be responsible for ensuring design quality, advocating for user needs, and facilitating effective communication between the design team, product management, and other stakeholders.

Qualifications:
Bachelor’s degree in Design, Human-Computer Interaction (HCI), or a related field.
15+ years of experience as a UX designer.
Minimum 2+ years of experience managing a team of UX designers.
A strong portfolio showcasing a range of UX design work, including examples of user research, wireframes, prototypes, and final designs.
Proficiency in UX design tools such as Figma, Sketch, Adobe XD, or similar.
Excellent understanding of user-centered design principles and methodologies.
Strong communication, collaboration, and interpersonal skills.
Proven ability to lead and mentor a team of designers.
Experience in managing project timelines, resources, and deliverables.
Demonstrated ability to communicate design concepts and rationale effectively to stakeholders.
Empathetic and supportive behavior with strong listening skills.
Experience in conducting user research and usability testing.
Ability to work independently and manage multiple projects simultaneously.
Strong problem-solving and critical thinking skills.
Experience in UX design for web and mobile applications.
Personal Attributes:
Excellent communication and interpersonal skills.
Strong leadership and team management abilities.
Ability to provide constructive criticism and feedback.
Empathetic and supportive.
Accountable and reliable.
Highly organized and detail-oriented.
Proactive and self-motivated.
Ability to maintain composure under pressure.
Adept at problem-solving.
Exhibits good judgment.

Job responsibilities

Responsibilities:
Team Leadership and Management:
Manage and mentor a team of UX designers, providing guidance, feedback, and support for their professional growth.
Foster a collaborative, inclusive, and positive team culture, promoting open communication and knowledge sharing.
Conduct regular 1-on-1 meetings with team members to discuss project progress, provide feedback, and address any concerns.
Facilitate team meetings and design reviews, ensuring constructive feedback and alignment on design direction.
Manage team workload, allocate resources effectively, and ensure timely delivery of high-quality designs.
Address and resolve any conflicts or disputes within the team in a fair and timely manner, promoting a harmonious work environment.
Lead the hiring process for new UX designers, including screening resumes, conducting interviews, and evaluating candidates’ skills and experience.
Define clear roles and responsibilities for each team member, ensuring accountability and ownership.
Establish and maintain clear work processes and design standards, promoting consistency and efficiency.

Collaboration and Communication:
Act as a primary point of contact between the design team and other stakeholders, including product managers, engineers, and upper management.
Communicate effectively with upper management, advocating for the needs of the design team and providing insights into design challenges and opportunities.
Collaborate closely with product managers and directors to understand project goals, user needs, and business requirements.
Participate in meetings with product managers and other stakeholders, providing design input and ensuring alignment on project objectives.
Maintain transparency between the design team and management, ensuring that information flows effectively in both directions.
Build and maintain strong relationships with the Design Director and other members of management.
Effectively communicate design concepts, rationale, and user research findings to both technical and non-technical audiences.

Design Process and Execution:
Oversee the entire UX design process, from user research and ideation to prototyping and usability testing.
Ensure that all designs are user-centered, meet user needs, and align with business goals.
Provide hands-on design support and guidance to the team, including participating in design reviews and offering constructive feedback.
Contribute to design projects, demonstrating strong design skills and a willingness to be involved in the work.
Review and evaluate the work of UX designers, providing guidance and feedback to ensure high-quality deliverables.
Apply critical thinking to manage projects and tasks effectively, identifying potential issues and developing solutions.
Promote a culture of continuous improvement, encouraging the team to stay up-to-date with the latest UX trends and best practices.

User Advocacy and Research:
Advocate for the user throughout the product development process, ensuring that user needs and feedback are considered in all design decisions.
Work with user researchers to plan, conduct, and analyze user research studies.
Use data and user feedback to inform design decisions and iterate on designs.

 

What we offer

Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. 

Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.

Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.

Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!

High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.