The banking sector has undergone an amazing transformation in the past five years. Global banks and financial services firms are in heated competition with disruptive, digitally-native companies. They also continue to contend with traditional competitors as they attempt to engage, serve, and retain a highly diverse set of customers who span multiple generations and varying digital maturities. So, what will the next 5 years hold for the banking industry? What services will we see emerge? Which technologies and digital skill sets will be needed to fuel this innovation? Enrique Ramos O’Reilly, Director of LatAm and Caribbean at Temenos, will talk us through this amazingly rich and complex landscape.
