IT Services, Vendor, Inventory Management IRC281615

Description

Year of exp- 6 to 8 Years

Location- Bangalore

Experince in basic knowledge of networking, vendor management, procurement, and lab management.

Requirements

5+ years in IT services.
3+ year lab management/executive demo experience
Bachelor’s Degree or equivalent experience required.
Minimum 3 years systems administration experience with both Macintosh and Windows platforms
Vendor management experience
Inventory management experience
Experience working in an Agile environment
Strong oral and written communication skills
Internal go-to contact, recognized as domain expert in support technologies for the overall DTC portfolio, product roadmap, features & functionality. Go-to contact for demos of all department testing initiatives.
Design and maintain lab layout and all equipment. Ensure lab is orderly and organized. Work with facilities to ensure proper HVAC, power, and networking support is provided to lab facilities.
Inventory and maintain all test devices. Know who is using what devices and device whereabouts.
Support activities such as executive demos, bug bashes, and test meetings that use the lab spaces. Ensure the lab is adequately set up to support these needs.
Work with IT functions to ensure lab has proper IT support.
Support automated testing team by providing and maintaining test machines and servers.
Develop and maintain process for updating lab equipment with new client builds.
Interacts with cross-functional team, up to the VP level in other functions.
Viewed by all cross-functional team members as a leader in their domain
Acts as an inter-departmental resource for all equipment related questions/needs
Operates new consumer hardware with little to no instruction
Ensures proper hardware and firmware is available for testing and that the team knows how to operate it.
Understands product and portfolio-level resourcing requirements in order ensure proper device resourcing for quality-related activities
Restructures lab as needed to suit new/releasing devices and apps
Aids cross-functional partners (including product management, program management, engineering, design, and customer support) in testing/demonstrating device/app functionality at several levels of development.
Manage labs, devices and tools. Utilize resources optimally while not exceeding agreed-upon budgets without escalating to leadership.
Proactively manage lab equipment vendor performance. Partner with leadership to evaluate new vendors or capabilities as necessary for expanding scope of device lab scope and responsibilities over time, given platform development.

Job responsibilities

Incumbent’s main responsibility is managing all Device lab equipment, installing software and firmware builds on lab equipment to ensure software is at proper revision level. The device lab supports testing, demos and delivery of our applications across many different types of hardware. Also responsible for the care and upkeep of the overflow lab area, the screening room and consulting on lab management activities for labs owned by other teams.

This role is focused on assisting teams of manual testers and SDETS who are tasked with ensuring that delivers high quality, low to zero defect products to consumers.

What we offer

Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. 

Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.

Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.

Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!

High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.