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Omnichannel Retail

Accelerate seamless online, mobile, and in-store shopping journeys with expert omnichannel strategies and solutions

Accelerate omnichannel retail success

GlobalLogic empowers retailers to design, build, optimize, and accelerate omnichannel solutions using our proven accelerators and domain expertise. From strategy to execution, we deliver end-to-end support that integrates digital and in-store channels, enables personalization, and enhances operational efficiency.

We modernize legacy systems, implement AI-driven personalization, and use IoT for real-time inventory management to meet the needs of today’s consumers. With our expertise in global market dynamics and robust data protection measures, we help retailers streamline operations, improve efficiency, and drive revenue growth at scale. How can we help you?

How we help

Future-ready omnichannel solutions

GlobalLogic’s omnichannel accelerators help retailers achieve quick wins, such as click-and-collect services, while modernizing their platforms for long-term scalability. By integrating emerging technologies like AI, IoT, and cloud solutions, we deliver unified, engaging shopping experiences tailored to today’s consumers.

Our capabilities

Omnichannel retail innovation backed by accelerators and expertise

GlobalLogic designs, builds, and optimizes omnichannel solutions for seamless shopping journeys. From platform development to data analytics, we empower retailers to deliver value at every touchpoint.

Personalized Customer Engagement

Power personalized shopping experiences, targeted promotions, and loyalty programs powered with AI-driven insights and accelerators that deliver targeted personalization at scale.

Unified Digital Channels

Leverage pre-built modules for click-and-collect, BOPIS, and seamless online-to-store integration.

Optimized Inventory Management

Use AI and IoT to enhance inventory visibility, reduce stockouts, and improve fulfillment efficiency across all channels.

Modernized Retail Technology

Transform legacy systems into agile, cloud-based platforms that scale with our modular accelerators, ensuring a phased approach to minimize disruption.

Data-Driven Rewards and Loyalty Programs

Build customer loyalty with programs that reward purchases across channels. Use data insights to create tailored rewards that drive repeat business and increase basket size.

Seamless Technology Integration

Adopt emerging technologies like AI and IoT without disrupting operations. GlobalLogic meets retailers at their current capabilities to implement scalable, cost-effective solutions.

Enhanced Cybersecurity for Retail

Mitigate risks associated with online and mobile transactions by embedding robust data protection measures into your omnichannel systems.

Retail-Specific Cloud Platforms

Deploy cloud-native platforms tailored to retail for agile scalability, faster feature deployment, and better resource utilization.

Engineering retail impact

Our real-world impact in action

GlobalLogic’s omnichannel solutions deliver measurable outcomes for retailers worldwide.

Transforming a US Retailer’s Digital Presence

Redesigned e-commerce platform on Google Cloud to support high-demand periods, enabling better scalability, reduced downtime, and faster time-to-market.

Modernizing Inventory for a Home Improvement Retailer

Streamlined inventory tracking with IoT and AI, reducing stockouts and boosting efficiency across in-store and online channels.

Elevating Mobile Engagement for a Luxury Brand

Delivered modern mobile apps with 50% faster load times and personalized customer experiences, driving engagement and sales.

Achieving App-Based Revenue Growth for a Discount Retailer

Transformed a hybrid mobile app into a top-rated platform, achieving a 3% conversion rate and 865% sales growth.

Featured insights

Explore fresh thinking from GlobalLogic’s strategists and engineers.

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Blogs
GlobalLogic
10 April 2025

The Future of Omnichannel: Personalization, Automation & the Rise of Retail …

AI-Powered SDLCAnalyticsCloud Based Platform EcosystemsRetail and Consumer
Blogs
Yuriy Yuzifovich
4 March 2025

The Future of Agentic AI: Designing Reliable Systems for Enterprise Success

Discover how Agentic AI, guided by control theory principles, empowers…

AI GovernanceAI-Powered SDLCMLOpsCross-Industry
3D-rendered image of a man on a space platform overlooking planet Earth, symbolizing the precision, adaptability, and innovation of agentic AI systems.
Blogs
GlobalLogic Marketing
19 February 2025

GenAI in Action: Lessons from Industry Leaders on Driving Real ROI

Generative AI (GenAI) has the potential to transform industries, yet many …

AI GovernanceMLOpsCross-Industry
FAQs

Your Omnichannel Retail Solutions questions, answered

Learn more about Omnichannel Retail Solutions at GlobalLogic.

  • What are GlobalLogic’s Omnichannel offerings for Retail?
    GlobalLogic’s Omnichannel solutions help retailers design, build, and optimize seamless shopping experiences across web, mobile, and in-store channels. We deliver tailored solutions, including platform modernization, data-driven personalization, and advanced technology integration, to meet the evolving needs of today’s customers and drive business growth.
  • What technologies does GlobalLogic use to support omnichannel retail?
    We leverage cutting-edge technologies, including AI for personalization, IoT for real-time inventory tracking, and cloud platforms for scalable and secure systems. These technologies ensure seamless integration of in-store and online channels, delivering an exceptional customer experience and operational efficiency.
  • How does GlobalLogic address challenges with legacy retail systems?
    GlobalLogic specializes in modernizing legacy systems with modular solutions and phased strategies to minimize disruption. For example, we can enhance or replace point-of-sale systems, implement cloud-native platforms, and integrate modern services like click-and-collect to deliver quick wins and long-term ROI.
  • How do GlobalLogic’s omnichannel solutions help with inventory management?
    Our solutions use AI and IoT to provide real-time inventory visibility across channels, helping retailers avoid stockouts or overstocking. This ensures customers can always find what they need while enabling efficient supply chain management and reducing waste.
  • How do GlobalLogic’s accelerators benefit omnichannel retail?
    Our pre-built accelerators significantly reduce time-to-market and implementation costs by offering modular solutions for features like click-and-collect, inventory visibility, and personalized loyalty programs.
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Let’s start engineering impact together.

GlobalLogic provides unique experience and expertise at the intersection of data, design, and engineering.