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A global enterprise struggled with fragmented documentation, manual processes, and knowledge loss due to employee turnover—leading to inefficiencies and delays. GlobalLogic’s GenAI Platform of Platforms (PoP) automated knowledge management, cutting documentation time by 50%, reducing knowledge loss by 50%, and speeding up information retrieval by 25%. AI-powered search and intelligent automation streamlined access to critical insights, improving productivity and cross-team collaboration.
The client struggled with multiple knowledge management challenges:
To address these challenges, the client sought an AI-driven solution to streamline knowledge creation, improve retrieval accuracy, and personalize information access for employees.
GlobalLogic implemented GenAI PoP to transform knowledge management. The solution:
With these enhancements, the client significantly reduced documentation time, improved efficiency, and facilitated better cross-team collaboration.
GlobalLogic’s AI-powered solution transformed the client’s knowledge management, delivering measurable business impact:
Thanks to its automated content creation and retrieval, the client reduced knowledge loss, increased productivity, and accelerated enterprise-wide digital transformation.
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See allLeading U.S. retailer transforms operations with GlobalLogic's vendor allowance management system modernization, achieving 90% automation increase and 80% reduction in manual calculations through legacy system modernization and cloud migration.
This collaboration aimed to enhance its user experience, efficiency, reliability, and market fit.
GlobalLogic provides unique experience and expertise at the intersection of data, design, and engineering.
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