Transforming Enterprise Content Services with Cloud-First Engineering

Boosting cloud-native capabilities to accelerate innovation

A global enterprise content management leader needed to scale its engineering capacity and accelerate cloud transformation while continuing to support its vast customer base. By partnering with GlobalLogic, the company increased its engineering workforce by 10% in the first year, enabling faster time-to-market for critical product enhancements. Together, they modernized platform capabilities, enhanced security, and optimized cloud performance—helping the company maintain its competitive edge in a rapidly evolving digital landscape.

Challenge

The client, a global leader in enterprise content management, faced several challenges in its cloud transformation journey:

• Scaling engineering capacity to support cloud migration while maintaining existing customer solutions.
• Balancing innovation and support to modernize platform capabilities without disrupting current operations.
• Bridging global talent gaps by finding skilled resources with expertise in cloud computing, DevOps, and security.
• Strengthening security and compliance to meet FedRAMP and other regulatory requirements.

Addressing these challenges called for a strategic technology partner to expand the client’s R&D capabilities, accelerate cloud adoption, and enhance platform performance.

Value Created

Partnering with GlobalLogic allowed the client to successfully scale its engineering capabilities, modernize its technology stack, and accelerate cloud transformation. The increased engineering capacity enabled the company to take on more ambitious cloud initiatives without compromising ongoing customer support.

GlobalLogic’s expertise in cloud computing, DevOps, and security helped the client transition its platform to a cloud-native architecture. Through the automation of security scans and functional test cases, the client strengthened compliance measures, including FedRAMP requirements, reducing security risks and ensuring regulatory alignment.

Additionally, GlobalLogic introduced cloud-based subscription models, which increased customer retention while improving operational efficiency through cloud automation. Modernizing legacy products and implementing event-based analytics further streamlined operations, allowing the client to make data-driven product decisions and enhance the overall customer experience.

Leveraging Agile methodologies and DevOps practices in this way enabled faster iteration cycles, ultimately reducing go-to-market timelines. With an expanded global engineering presence and improved cloud capabilities, the client is now better positioned to drive continued innovation, scale its services, and deliver long-term value to its customers.

Impact

The client successfully scaled its engineering capabilities and accelerated cloud transformation, leading to measurable business improvements:

• 10% increase in engineering capacity in the first year, enabling faster cloud adoption.
• 25% improvement in application performance through cloud-native modernization.
• 15% reduction in go-to-market timelines with Agile and DevOps integration.
• 40% enhancement in operational efficiency through cloud automation.
• Strengthened security and compliance, addressing key FedRAMP requirements.
• 20% increase in customer retention with cloud-based subscription models.

These advancements have created a more scalable, secure, and high-performing cloud infrastructure, positioning the company for continued innovation and long-term growth.

GlobalLogic enabled a 10% increase in engineering capacity, accelerating cloud adoption and improving platform performance.