Fetch Pet Insurance’s Cloud Transformation: Faster Deployments & Lower Costs

Accelerating cloud adoption to enhance pet insurance experiences

Fetch Pet Insurance needed to modernize its platform to support Fetch Forward™, a recommendation engine powered by 150 million data points from 16 years of clinical health insights. However, the company’s legacy cloud platform was costly, inefficient, and lacked scalability. GlobalLogic helped migrate and refactor the monolithic application into a cloud-native, microservices-based platform on AWS—reducing IT costs by 30%, accelerating deployment cycles by 40%, and delivering a seamless customer experience in just four months.

Challenge

Fetch Pet Insurance needed a high-performance cloud platform capable of handling large-scale data processing and AI-driven recommendations while maintaining an intuitive customer experience. The company faced several challenges:

High operational costs – Legacy cloud infrastructure was expensive and inefficient.
Scalability limitations – The platform couldn’t support Fetch Forward™’s data-intensive requirements.
Slow deployment cycles – Development teams faced bottlenecks in rolling out new features.
Competitive pressure – The pet insurance industry demanded a frictionless, omnichannel experience to attract and retain customers.

To stay competitive, Fetch Pet Insurance needed a scalable, cost-effective cloud infrastructure to support innovation and optimize user experiences.

Value Created

GlobalLogic modernized Fetch Pet Insurance’s platform by migrating its legacy monolithic application to a cloud-native, microservices-based architecture on AWS. This transformation enabled greater scalability, resilience, and cost efficiency while supporting Fetch Forward™, a data-intensive recommendation engine powered by 150 million clinical health data points.

The team automated DevOps processes and integrated CI/CD pipelines, cutting deployment cycles by 40 percent and accelerating feature rollouts. Leveraging AWS’s pay-as-you-go model, Fetch Pet Insurance lowered IT costs by 30% per policy while improving resource efficiency. The new architecture also increased system reliability, reducing mean time between failures by 25%.

With a high-performance, scalable platform in place, Fetch Pet Insurance delivers an improved customer experience, accelerates innovation, and strengthens its digital strategy for future growth.

Impact

GlobalLogic’s AWS migration and modernization strategy delivered tangible business results, including:

30% reduction in IT cost per policy, improving operational efficiency.
40% faster release deployment cycles, enabling rapid innovation.
25% decrease in mean time between failures, enhancing system reliability.
4-month successful migration, ensuring minimal disruption while modernizing the entire platform.

With its new AWS-powered platform, Fetch Pet Insurance is well-positioned for continued growth, AI-driven innovation, and an elevated customer experience.

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