Consultant – Process Excellence (24/7) IRC282204

Description

GlobalLogic is looking for the Process Excellence (PEX) Consultant will drive continuous improvement initiatives across business functions by applying Lean, Six Sigma, and data-driven methodologies. The role focuses on improving operational efficiency, quality, customer experience, and cost optimization.

Requirements

Design and implement a governance framework for process ownership, establishing clear SOPs and
continuous improvement
• Change planning and management for deployment of re-designed processes
• Identifying opportunities for improvement and implementing solutions that enhance efficiency and
effectiveness.
• Create and maintain a continuous improvement roadmap for process enhancements and new process
development.
• Analyze current processes and workflows to identify areas where automation can streamline operations,
improve accuracy, and enhance efficiency.

• Leverage business optimization and innovation tools and applications, to analyze, redesign, and re-
engineer business processes for improved efficiency, accuracy, and user experience.

• Lead the creation and implementation of comprehensive SOPs and manage a centralized knowledge base
to improve process efficiency and team knowledge
• Studying the process life cycle to understand the existing functional overlaps, duplication of work (NVA)
and gaps
• Working closely with functional leads/managers of various business units to deep dive into the day to day
operational work across various magazine clusters/business units to provide a centralized approach
• Identify and provide preliminary costs and timelines of potential options as well as the time commitment
required by both business unit leads and management

• Business process assessment and Re-engineering: Operationalizing different stages of project execution
including Kick-off, Stakeholder consultation, Business Unit/Functional Blueprinting, Realization,
Documentation and Project closure
• Responsible for streamlining existing processes using Lean methodology by understanding the current
function, suggesting process efficiencies and working with leads to come up with effective solutions
• Drive Six Sigma and Lean initiatives to identify and fix process gaps, automation execution across
workflows and also drive internal PEx related initiatives for the company
• Preparing PEx dashboards/newsletter, Process documents, Process Excellence health card and Quality
Training materials for various processes in the team
• Providing advice in defining new requirements and opportunities as a result of streamlined process and
identified gaps including Organization Charts, Consolidation of functions within and across business units
• Advice on how company can work on automating documentation and review SOP’s to identify waste and
come with new process lifecycle
• Develop controls to avoid any financial impact or any errors, ensuring calibration of processes for audits
• Complete ownership of process compliance to quality standards (ISO, SOX etc.)
• Design Sampling Strategy and regular process quality check audits with Operations team
• Complete ownership of customer comebacks for teams and identify opportunities to track errors for each
process related activity
• Drive best practice/idea sharing, and train team on various quality methodology
• Financial Impact: Identify savings to the company through various projects / Standardization of process
• AdHoc assignments – Capable of taking PEx initiatives across company locations and willing to travel for
execution

Job responsibilities

• Self-starter capable to taking self-initiative and working with minimal direction and support
• 8+ years of experience with a minimum of 3+ years in process excellence & Black Belt Certified
• Must possess any graduation degree (Must have Provisional Certificate and Consolidated Marks Memo)
• Must be willing to work from office & in rotational shifts (5 Working Days & 2 Week Offs)
• Must be ready to join immediately.

What we offer

Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. 

Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.

Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.

Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!

High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.