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Defining the opportunity and roadmap to success: a US bank success story

For almost 10 years, GlobalLogic has partnered with a leading US bank to provide digital strategy, product, research, design, architecture, and engineering support. In late 2022, the bank sought help refining its embedded finance strategy. They requested a top-down view to determine where the bank had a competitive advantage and find a good partner. Their team also wanted us to assess their foundational readiness for successful integrations that could scale.

Challenges/Needs

  • Create profiles of potential partners and establish a method for evaluating each opportunity.
  • Assess their integration maturity and create a roadmap to achieve a successful embedded finance model.
  • Evaluate their operational model and recommend changes to support marketing, sales, implementations, and ongoing maintenance.
  • Improve existing integration capabilities through documentation, shortcuts, and automation.

Value Created

The bank leveraged GlobalLogic’s embedded finance strategy as a product approach to:

  • Determine which partnerships to pursue.
  • Consolidate disparate API capabilities and oversight into an API Center of Excellence.
  • Clarify integration strategies, including roles and responsibilities from marketing and sales through to ongoing support.
  • Improve integration documentation, shortcuts, and automation.

Impact

  • Established ownership and improved decision-making about integration capabilities to boost revenue and/or decrease maintenance costs.
  • Reduced downtime through change management initiatives and improved documentation of processes and procedures.
  • Accelerated time to revenue through faster integration implementations.
  • Improved self-serviceability and reduced help desk calls.

GlobalLogic Embedded Finance as a Product helps US bank determine the most strategic partnerships for integration success and scalability

Related insights

By working with GlobalLogic, the bank is in the early stages of realizing the benefits of faster, more efficient, and scalable embedded finance solutions.

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