Debunking Common Myths About Artificial Intelligence

Industry story in Analytics India Mag discusses several misconceptions around artificial intelligence.

The article quotes Sanjeev Azad as, as, “1. AI-powered chatbots can improve customer interactions and help increase sales: Unless properly trained with continuous customer interactions datasets, standard FAQ-based chatbots may adversely affect customer interactions.

  1. AI-enabled technologies can automate threat detection and response without the need for human intervention: Hackers or cybercriminals are indeed harnessing the power of good AI algorithms and exploiting digital systems. Human-led cyber defence organisations must be one step ahead to prevent evolving cyber-attacks.”

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