Technical Support Engineer (AI/ML) IRC289584

Description

GlobalLogic is looking for a highly skilled Technical Support Engineer with a strong background in Generative AI, Machine Learning, and Cloud technologies. The ideal candidate will have deep expertise in compute fundamentals, cloud platforms, AI/ML frameworks, and generative AI technologies, capable of driving advanced AI/ML initiatives and deployments.

Requirements

• 2+ years of experience in AI/ML development, cloud technologies, or related roles.
• Mandatory experience with Cloud , including hands-on work with AI/ML services.
• Strong expertise in Generative AI, LLMs, and AI model architectures (encoders, decoders, transformers).
• Hands-on experience with deep learning frameworks: PyTorch, TensorFlow, JAX, Ray, etc.
• Familiarity with AI accelerators (TPUs, GPUs) and optimizing models for them.
• Strong understanding of compute fundamentals: virtualization, containerization (Docker/Kubernetes), OS, and system administration.
• Exposure to other cloud platforms like AWS and Azure is a plus.
• Experience in deploying AI/ML models in production environments.
• Excellent problem-solving, communication, and collaboration skills.
• Must possess any graduation degree (Must have Provisional Certificate and Consolidated Marks Memo)
• Must be willing to work from office & in rotational shifts (5 Working Days & 2 Week Offs)
• Must be ready to join immediately

Job responsibilities

• Provide technical leadership and guidance on AI/ML solutions, particularly leveraging cloud services.
• Design, develop, and deploy Machine Learning and Generative AI models, including Large Language Models (LLMs).
• Work closely with stakeholders to architect AI solutions that leverage cloud-native technologies.
• Evaluate, recommend, and implement AI/ML frameworks and tools such as TensorFlow, PyTorch, JAX, Ray, and
  optimize workloads for TPUs and GPUs.
•  Utilize Cloud AI products such as Vertex AI, Dialogflow, Gemini, and other cloud-native ML/AI services.
• Maintain deep understanding of compute fundamentals, including virtualization, containerization, operating systems,
  and system administration.
•  Stay updated on emerging Generative AI trends and technologies and apply best practices in AI/ML deployments.

What we offer

Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. 

Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.

Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.

Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!

High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.