Description
The Resource Manager is responsible for aligning people capacity with business demand to ensure the right talent is assigned to the right work at the right time. This role partners with business leaders, delivery teams, and functional managers to optimize staffing, improve utilization, support workforce planning, and help balance client needs with employee development goals.
Requirements
Required Qualifications
– Bachelor’s degree in business, operations, human resources, project management, or a related field, or equivalent practical experience.
– 5+ years of experience in resource management, workforce planning, staffing, operations, project coordination, or a related function.
– Experience managing resource allocation in a fast-paced, multi-project environment.
– Strong analytical skills with the ability to interpret demand, capacity, and utilization data.
– Strong communication and stakeholder management skills across multiple levels of the organization.
– Ability to influence decisions, manage competing priorities, and resolve staffing conflicts.
– Proficiency with spreadsheets and resource planning, PSA, ERP, HRIS, or project management tools.
– High attention to detail, sound judgment, and a proactive problem-solving approach.
Preferred Qualifications
– Experience in a professional services, consulting, technology, or project-based organization.
– Experience supporting workforce forecasting and operational reporting.
– Familiarity with skills inventories, capacity models, and utilization planning.
– Experience driving process improvements in staffing or resource management.
Success Measures
– Open roles and projects are staffed quickly and effectively.
– Utilization and capacity targets are managed within expected ranges.
– Staffing decisions support both business outcomes and employee development.
– Resource risks are identified early and addressed with clear action plans.
– Leadership has reliable staffing data and forecasts for decision-making.
Job responsibilities
– Lead day-to-day resource planning and staffing across projects, programs, and business priorities.
– Partner with delivery leaders and hiring managers to understand current and upcoming resource needs.
– Match employee skills, experience, availability, and development goals to open assignments.
– Monitor utilization, capacity, bench, and forecasted demand to identify risks and opportunities.
– Facilitate staffing discussions and recommend tradeoffs when resource constraints arise.
– Build and maintain short- and long-range workforce plans based on pipeline, project demand, and business priorities.
– Track and report on staffing metrics such as utilization, fill rate, time to staff, and forecast accuracy.
– Escalate staffing gaps, overallocation issues, and delivery risks to leadership with recommended actions.
– Collaborate with recruiting, talent management, and functional leaders on hiring, cross-training, and redeployment strategies.
– Help improve resource management processes, tools, governance, and data quality.
– Support managers and employees through staffing transitions, roll-offs, and redeployment planning.
What we offer
Exciting Projects: Come take your place at the forefront of digital transformation! With clients across all industries and sectors, we offer an opportunity to work on market-defining products using the latest technologies.
Collaborative Environment:Expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities!
Work-Life Balance:GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules.We offer you the best quality of work life so that you exceed the expectations of our clients, while achieving your professional and personal ambitions.
Professional Development:Our dedicated Learning & Development team regularly organizes English classes, professional certifications, and technical and soft skill trainings. We also offer the chance to travel internationally
Excellent Benefits:We provide our employees with competitive salaries, family medical insurance, extended paternity leave, annual performance bonuses, and referral bonuses.
About GlobalLogic
GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.
