Business Analyst – Automotive/ Motor Insurance IRC291374

職種概要

This is a unique CONTRACT opportunity for a seasoned claims professional to move into the frontier of InsurTech. Your mission is to leverage deep industry knowledge to transform the claims lifecycle—from First Notification of Loss (FNOL) to final settlement. You won’t just be observing; you will be the architect of “Super Agents,” ensuring our AI solutions are grounded in real-world logic, regulatory compliance, and high standards of empathy.

You will be responsible for identifying “friction points” in current processes ripe for AI intervention, such as automated document triage, fraud detection, or straight-through processing (STP) for low-value claims.

必要条件

• Deep, technical knowledge of UK motor insurance, liability frameworks, RTA law, and industry-standard claims handling practices.
• Familiarity with Low-Code/No-Code automation platforms and a conceptual understanding of how GenAI integrates into legacy environments.
• Significant experience in a senior role (SME, Technical Lead, or Claims Manager) with a proven track record in digital transformation or RPA/AI implementation.
• Strong business analysis skills, including process mapping (BPMN) and the ability to interpret claims data to train or prompt AI models.
• Proven experience working with cross-functional teams (Product, IT, and Operations) to deliver technology-led business change.

職務内容

• Partner with Claims Leadership to map end-to-end motor claims workflows, including liability assessment, total loss, credit hire, and personal injury.
• Identify opportunities for AI intervention to streamline workflows, focusing on efficiency and accuracy in high-volume environments.
• Collaborate with developers to build and refine AI agents on the platform, ensuring technical logic reflects real-world claims handling expertise.
• Translate complex AI capabilities into tangible business value for leadership, while converting operational needs into technical specifications.
• Ensure all AI-driven decisions align with Consumer Duty obligations and maintain high standards of accuracy and regulatory alignment.

#LI-LW1

私たちが提供するもの

Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. 

Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.

Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.

Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!

High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.

GlobalLogicについて

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.