Citrix Manager (Infrastructure & Operations) IRC286083

職種概要

Client produces the best-selling iPad and iPhone app for pilots flying personal and business aircraft, corporate flight departments, and aircraft operators. Customers include individual pilots worldwide, Fortune 500 corporate flight departments, state and federal agencies, leading operators, the military, and leading aircraft OEMs. We have been in the App Store since its grand opening in July, 2008 and are consistently ranked in the top 50 grossing iPad apps in the App Store.

必要条件

We are seeking a highly skilled and experienced hands-on Citrix Manager within our Infrastructure and Operations team, focusing on the design, implementation, and maintenance of our critical Citrix Virtual Apps and Desktops (CVAD) environment. The ideal candidate will possess deep technical expertise, a proactive approach to operational excellence, and proven leadership abilities to manage a technical team, drive projects, and ensure the highest level of service availability and performance. This role requires a strong blend of technical execution and strategic management.

 

Basic Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent practical experience)
• Minimum of 7 years of hands-on experience designing, implementing, and managing large-scale, complex Citrix Virtual Apps and Desktops environments (formerly XenApp/XenDesktop)
• Minimum of 3 years of experience in a lead, supervisory, or management role, directly managing a technical team
• Deep expertise in Citrix Virtual Apps and Desktops (latest versions preferred)
• Expertise in Citrix ADC/NetScaler (Gateway, Load Balancing, Content Switching).
• Proficiency with Provisioning Services (PVS) and/or Machine Creation Services (MCS)
• Strong knowledge of Windows Server OS and Active Directory, GPOs, and DNS in a virtual environment
• Experience with virtualization platforms like VMware vSphere or Microsoft Hyper-V
• Expert-level PowerShell scripting for administration and automation
• Excellent written and verbal communication skills, with the ability to articulate complex technical concepts to both technical and non-
• technical audiences
• Proven ability to lead a team, manage priorities, and drive operational excellence

 

Preferred Qualifications:

• Pilot or aviation enthusiast
• Experience building and scaling teams
• Citrix Certified Expert – Virtualization (CCE-V)
• Citrix Certified Professional – Networking (CCP-N)
• Microsoft Certified: Windows Server Hybrid Administrator Associate or equivalent
• ITIL Foundation certification

職務内容

Key Responsibilities:

• Take direct, hands-on responsibility for the daily operation, monitoring, troubleshooting, and maintenance of the entire Citrix CVAD infrastructure, including Delivery Controllers, StoreFront, NetScaler (Citrix ADC), PVS/MCS, License Servers, and related components
• Proactively monitor system performance, conduct capacity planning, and implement optimization strategies to ensure a consistent, high-quality user experience for all virtualized applications and desktops
• Serve as the final escalation point for complex technical issues related to Citrix, Windows Server, virtualization (VMware/Hyper-V), and application delivery
• Lead the technical design, configuration, and implementation of new Citrix solutions, upgrades, patches, and major infrastructure enhancements
• Drive efforts to automate routine operational tasks and deployment processes using tools like PowerShell, Citrix Orchestration, and configuration management platforms
• Ensure the Citrix environment adheres to all internal and external security policies and compliance standards, including regular patching and configuration audits
• Lead, mentor, and manage a team of Citrix and systems engineers/administrators. Conduct performance reviews, foster professional development, and promote a culture of collaboration and continuous improvement
• Oversee all operational services, including incident response, problem management, change management, and service request fulfillment for the Citrix platform
• Interface with key technology vendors (e.g., Citrix, Microsoft, hardware providers) for support, purchasing, and strategic technology roadmaps
• Assist in developing the annual budget for the Citrix platform, including hardware, software licensing, and support contracts. Contribute to the long-term infrastructure strategy
• Plan and execute infrastructure projects, ensuring they are delivered on time, within budget, and meet all technical and business requirements

私たちが提供するもの

Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. 

Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.

Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.

Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!

High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.

GlobalLogicについて

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.