Renewals Desk Analyst IRC270784

職種概要

Department/Project Description

Customer is a healthcare IT security company. It provides healthcare companies with a platform that addresses critical compliance and security challenges and helps to improve providers’ productivity.

The goal is to create a SaaS product from ground up in a public cloud framework.

必要条件

Job Summary

Our ideal candidate thrives in fast-paced environments characterized by rapid growth. If you’ve managed subscription and maintenance renewals with customers and partners, you’re exactly who we’re seeking. Your track record of success with both customers and internal stakeholders (think Customer Success, Sales, and Services) demonstrates your ability to deliver tangible value. You’ll play a crucial role in aligning commercial objectives with our business growth.

Duties and Responsibilities

• Support the Renewals team with exceeding monthly/quarterly financial targets
• Responsible for the quoting of Maintenance/Subscription Renewals for an assigned territory
• Supervise email requests, tasks, and questions received in a general mailbox and taking the correct action on them in a timely fashion
• Expected to become a Super User for renewal quoting processes
• Work with the Renewals Team to package and present quoting proposals to customers
• Comfort with quoting complex contracts for multiple products with usage and price increases
• Provide timely proposals and quotes in line with terms of customer and/or partner agreements
• Capture, maintain, and disseminate accurate and relevant information using Salesforce.com
• Assist with forecasting renewal pricing and multi-year options
• Work collaboratively with internal resources such as Sales Operations, Finance, and Legal to process renewals per company guidelines

職務内容

Qualifications

• 3+ years’ experience in purchasing, operations, or renewing technology solutions
• Proficient with Microsoft Excel and a CRM system like Salesforce.com
• Demonstrated history of meeting performance targets
• Comfort quoting and managing a large volume of transactions
• Highly organized with strong attention to detail
• Strong oral, written and presentation skills
• Strong time management, organizational and decision-making skills
• Ability to work independently and collaboratively in a team environment
• A passion for problem-solving, comfort with ambiguity and creativity
• Motivated to succeed and participate in the growth of an exciting, fast-paced SaaS company

私たちが提供するもの

Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. 

Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.

Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.

Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!

High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.

GlobalLogicについて

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.