Salesforce Admin IRC285127

職種概要

Job Description

We are seeking an experienced Salesforce Administrator with 7+ years of hands-on experience in managing and supporting Salesforce environments. The ideal candidate will be responsible for user administration, security management, system configuration, and providing Tier-1 and Tier-2 support. This role focuses on ensuring the stability, security, and optimal performance of the Salesforce platform while enabling business users through efficient configuration and automation.

The Salesforce Administrator will work closely with business stakeholders and technical teams to troubleshoot issues, implement enhancements, and maintain best practices across the Salesforce ecosystem.

必要条件

Job Requirements
Experience

5+ years of experience as a Salesforce Administrator.

Strong experience supporting production Salesforce environments.

Core Skills (Must Have)

Salesforce user management and security model.

Roles, profiles, permission sets, and sharing rules.

Tier-1 and Tier-2 support experience.

Salesforce configuration (Flows, approval processes, validation rules).

Troubleshooting and system support.

Technical Skills

Strong understanding of Salesforce standard objects and features.

Experience with automation tools (Flow, Workflow Rules).

Knowledge of Salesforce limits and best practices.

Certifications (Required)

Salesforce Certified Administrator

Salesforce Certified Advanced Administrator

Soft Skills

Strong communication and stakeholder management skills.

Ability to translate business needs into Salesforce solutions.

Good problem-solving and analytical skills.

Ability to work independently and in a team environment.

職務内容

Job Responsibilities
User & Security Management

Manage Salesforce users, roles, profiles, permission sets, and sharing rules.

Design and maintain a secure and scalable security model aligned with organizational policies.

Ensure proper access control and data visibility across teams.

Support & Troubleshooting

Handle Tier-1 and Tier-2 support tickets, including configuration-related issues.

Diagnose and resolve system errors, data inconsistencies, and user access problems.

Provide timely resolution and root cause analysis for recurring issues.

Configuration & Automation

Implement and maintain minor Flow changes, approval processes, validation rules, and page layouts.

Configure standard Salesforce features to support evolving business requirements.

Support automation enhancements to improve operational efficiency.

System Maintenance

Monitor system health, performance, and platform usage.

Ensure compliance with Salesforce limits, governance, and best practices.

Perform routine system audits and data quality checks.

Collaboration & Enablement

Work closely with business users and technical teams to gather requirements and deliver solutions.

Provide training, documentation, and guidance to end-users.

Participate in change management and release activities.

私たちが提供するもの

Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. 

Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.

Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.

Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!

High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.

GlobalLogicについて

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.