Commercial Enablement Tooling Specialist IRC287219

Description

•  The opportunity to be part of a fast-paced, international business that combines the agility of a startup with the scale of a well-established company. 
• A competitive salary and benefits package, acknowledging your contribution to our continued success.
•  Access to continuous learning and professional development opportunities, ensuring you remain at the cutting edge of technology.

Requirements

We are looking for a person that have minimum 3 years in sales enablement, sales operations or commercial excellence for a fixed 6 months contract.

Proven experience as an admin for Gong (Gong administrator Certification preferred) and experience with USerGems or similar signal-based prospecting tools.

Ability to translate complex technical configuration into simple, actionable training for frontline sales teams and managers.

Job responsibilities

 

Technology Stack Optimization & Administration
Workflow Integration: Identify and implement automation, filtering, and integration improvements for Gong and UserGems Gong Configuration & Strategic Revamp
Core Feature Architecture: Build, audit, and maintain Gong «Smart Trackers,» Call Libraries, Scorecards, and Manager Dashboards.
Initiative Deployment: Execute a comprehensive «revamp» exercise of the current Gong environment to align with 2026 sales initiatives.
Analytics & Reporting: Configure advanced dashboards to provide leadership with actionable insights into team performance and market trends.
 User Adoption & Training Delivery
Curriculum Development: Design and centralize role-specific training materials and «Best Practice Guides» for all commercial functions (Sales, Account Management, and Leadership).
Onboarding: Own the tooling segment of the onboarding process, ensuring every new hire is proficient in the tech stack within their first two weeks.
Adoption Benchmarking: Monitor system usage metrics and execute targeted intervention strategies (re-training, office hours, or updated guides) for teams with low adoption rates.
 Content Management & Documentation
Knowledge Base Maintenance: Ensure all internal documentation, FAQs, and «How-To» videos related to select commercial tools are current, searchable, and easily consumable.
Feature Release Management: Create and distribute «What’s New» briefs to the frontline teams whenever significant updates are pushed to Gong or UserGems.

What we offer

Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. 

Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.

Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.

Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!

High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.