Lab & Logistics Support Associate IRC281121

Description

• Proper English language proficiency is a must for accurate documentation, communication, and international shipping paperwork.
• 2-3 years of experience in warehouse receiving, inventory, or fulfillment (electronics preferred).
• Proficiency with data entry and inventory systems (KIT Project or similar; Excel/Sheets).
• Detail-oriented with strong accuracy in model/serial number logging.
• Basic TV testing knowledge (signal/input testing, HDMI/USB, Wi Fi setup, factory reset) is preferred.
• Familiarity with international shipping basics (INCOTERMS, export docs, HS codes) is a plus.
• Ability to lift/move TVs safely; use carts, pallet jacks; follow ESD and handling best practices.
• Strong communication and customer service for internal distribution.

Requirements

• Perform basic TV functionality checks (power-on, inputs/ports, display check, firmware/version).
• Handle RMA/returns and warranty claims; track defective units and escalate issues.
• Keep the receiving area organized; manage pallets, recyclables, and e-waste per policy.
• Communicate status to stakeholders; resolve discrepancies and report damages promptly.
• Bachelor’s in Electrical Engineering, Computer Science, Math, Statistics, etc.

GlobalLogic estimates the starting pay range for this role to be performed in Austin, TX, is $45,000 to $50,000, and reflects base salary only. This pay range is provided as a good-faith estimate, and the amount offered may be higher or lower. GlobalLogic takes many factors into consideration in making an offer, including candidate qualifications, work experience, operational needs, travel and onsite requirements, internal peer equity, prevailing wage, responsibilities, and other market and business considerations.

Job responsibilities

• Receive inbound TV shipments: verify quantities, inspect packaging, and record serial/model numbers.
• Unbox TVs safely; capture and enter TV details (brand, model, serial, specs) into KIT Project and internal inventory systems.
• Maintain accurate inventory logs, labels, and status updates (received, tested, allocated, shipped).
• Prepare TVs for outbound international shipments: re-pack, protect, label, and generate documentation.
• Coordinate shipping with carriers; create commercial invoices, packing lists, HS codes, and export paperwork as needed.
• Distribute TVs to employees per approved requests; confirm eligibility/approvals and capture signatures/receipts.

What we offer

Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. 

Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.

Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.

Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!

High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.