Site Reliability Engineer IRC264568

Description

Who we are!
USU provides software and service solutions for IT and customer service management. Our solutions enable companies across the globe to respond to the shifting needs of customers and employees in today’s digitized work world. We facilitate smarter services, streamlined workflows and improved collaboration, and in so doing, contribute to the success of our customers in increasingly demanding and dynamic markets.

Founded in 1977, we have continued to pursue our growth strategy and have constantly expanded our business fields. With around 750 employees worldwide, we in the group support our customers by providing smart software and service solutions.

Requirements

Degree in computer science, software engineering or a comparable qualification
• You already have several years of SRE experience
• Solid programming skills in Java, Golang, or other programming
language, with a good understanding of software development best
practices.
• Experience in developing automation scripts and tools using languages such as Go,
Python or Bash
• In-depth knowledge of container technologies (Docker) and container orchestration
(Kubernetes)
• Experience with modern observability approaches and tools for proactive system
monitoring
• Knowledge of system hardening and security aspects such as IAM, secret
management and encryption
• Proven skills in working with version control systems such as Git and collaborating in
agile teams

Job responsibilities

• Design, develop, and deliver the required software engineering that reduce operational
burden by automating complex and repetitive tasks
• Own deployment, availability, reliability, performance and customer escalation targets for
Critical Environment Telemetry solutions
• Implement detailed measurement to promote transparency
• Work with our platform team to design and implement robust monitoring, logging and
alerting systems based on, for example, Prometheus, Grafana and the ELK stack.
• Proactively identify and reduce issues through design, testing, and implementation of
software-based solutions
• Drive efficiencies through software improvement and root cause analysis resulting in
service delivery, maturity, and scalability
• Involvement in the development of self-healing mechanisms and optimisation of the
deployment process

What we offer

Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. 

Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.

Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.

Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!

High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.