Team Lead – GIS – Lane Maps IRC286359

Description

GlobalLogic is seeking a dynamic and results driven Team Lead to manage and drive performance for a large team of editors. The ideal candidate will be responsible for delivering business goals aligned with client SLAs while maintaining high standards of quality, productivity, and team engagement.

Requirements

• Hands-on experience in GIS with a focus on lane-level mapping and road network data.
• Worked on creating, editing, and validating lane maps to ensure high accuracy for navigation and routing applications.
• Performed quality checks and audits on lane attributes such as direction, connectivity, restrictions, and geometry.
• Manage and lead teams of up to 60 editors, ensuring productivity and quality standards are consistently met.
• Deliver on SLAs while maintaining high-quality reporting metrics and performance tracking.
• Demonstrate excellent communication skills with strong contextual understanding of tasks and client requirements.
• Conduct regular team briefings and meetings to share updates on performance, new products, policies, and procedures.
• Monitor escalations, provide coaching, and deliver constructive feedback to improve individual and team performance.
• Conduct one-on-one meetings covering performance reviews, self-appraisals, and quarterly evaluations using stack ranking.
• Show enthusiasm for learning new concepts and effectively communicate them to both team members and clients.
• Exhibit strong interpersonal skills, including confidence, positive attitude, and professional behavior in all situations.
• Analyze real-time challenges, identify solutions quickly, and proactively communicate them to leadership.
• Handle sensitive situations with sound judgment and effective decision-making.
• Lead teams proactively under pressure, fostering a positive and engaging work environment.
• Operate with high energy, adaptability, and flexibility in a fast-paced, evolving work environment.

Job responsibilities

• Drive the team to achieve business goals in alignment with client-defined SLAs, including quality, individual productivity, team production, shrinkage, tool utilization, and turnaround time.
• Utilized GIS tools to analyze spatial data and resolve mapping discrepancies in real-time scenarios.
• Maintained detailed documentation and reports for mapping tasks and quality performance.
• Maintain, create, and validate daily process reports to ensure accuracy and transparency in performance tracking
• Review daily tasks and prioritize them effectively based on business requirements and deadlines.
• Allocate work to team members, consistently follow up on progress, and identify key challenges, implement timely solutions to ensure smooth delivery.
• Conduct regular quality audits and provide actionable feedback to improve overall performance and adherence to standards.

What we offer

Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. 

Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.

Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.

Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!

High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.