Environment Configuration Engineer IRC274034

Description

The client is a world-leading provider of telecommunication solutions to mobile & fixed network operators. GlobalLogic has a long and very successful partnership with this Company started back in 2002. GlobalLogic is building a team that will be responsible for a specific area – maintenance of products that are utilized by major US telecom operators.

#LI-Remote #LI-VM3

Requirements

At least 5 years of hands-on experience with the following:

– Environment support, configuration, and troubleshooting
– Software configuration management (installation, data synchronization, troubleshooting, maintenance, 3PSW maintaining and patching)
– Oracle DB Administration (installation, upgrade, conversion, consolidation, migration)
– Linux OS Administration, installation, and upgrade
– Product Installation guides creation
– Hands-on experience in Automation (Bash Shell /Python)
– Working knowledge of WebSphere MQ or similar queue managers
– Excellent debugging and troubleshooting skills
– Good level of verbal and written communication in English
– Great communication skills, client-facing, and team collaboration are essential for this role
– Experience in Telecom and networking will be a plus
– Knowledge of database encryption technologies will be a plus

Job responsibilities

Knowledge acquisition:
– Proactively learn the assigned product to the smallest details, and become an expert in the product
– Integrate into the product team

Environment configuration:
– Be in charge of maintaining Environments (server, database machines, GUI machines)
– Monitor and troubleshoot the environment’s health
– Troubleshoot customers’ environment issues (if any)
– Update environments, create new environments
– Run builds
– Create and install patches
– Track updates and manage third-party software and licensing of the product
– Documentation: Develop Installation Guide, Technical operations environment, Disaster Recovery plan, etc.

Installation:
– Develop Product installation guides
– Create and/or modify installation code/scripts
– Troubleshoot customers’ Installation & Deployment issues
– Installation, upgrades, and environment issues (internal and Customer)
– Provide on-call support

Oracle DB Developer/Administrator:
– Maintain a deep understanding of product application Database table structures/schema, interfaces, and interactions with all processes to enable troubleshooting customer or internal issues
– Database Administration, Database Installation, Database upgrade, Database Conversion, Database consolidation (if needed), Database migration (Linux to Linux, HP to Linux )
– Maintaining database environments internally
– Contribute to installation scripts for database creation

What we offer

Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. 

Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.

Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.

Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!

High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.