Subject Matter Expert – OTT IRC269360

Description

We are looking for a highly skilled and experienced Over-the-Top (OTT) Subject Matter Expert (SME) to join our dynamic team. In this role, the OTT SME will provide strategic and technical leadership across all facets of our OTT video platform, ensuring the reliable and high-quality delivery of content to our audience.

The ideal candidate will have deep expertise in OTT technologies, a strong grasp of industry trends, and a proven ability to apply best practices to drive platform performance and innovation.

Requirements

Bachelor’s degree in Computer Science, Engineering, or a related field.

7+ years of hands-on experience in OTT video streaming, with in-depth knowledge of OTT technologies, platforms, and workflows.

Proven experience across both frontend and backend OTT ecosystems.

Strong understanding of video encoding, transcoding, packaging, and delivery formats (e.g., HLS, DASH, CMAF).

Proficiency with OTT video players and SDKs (e.g., JW Player, THEOplayer, ExoPlayer).

Experience with cloud-based video streaming services (e.g., AWS Media Services, Azure Media Services, Google Cloud Media CDN).

Solid understanding of content delivery networks (CDNs) and streaming protocols.

Experience with digital rights management (DRM) technologies such as Widevine, PlayReady, and FairPlay.

Knowledge of video advertising integration, tracking, and monitoring.

Hands-on experience developing video applications for mobile platforms, browsers, set-top boxes (STBs), and Smart TVs.

Strong knowledge of OTT backend systems, including CMS, CDN, billing, ingestion, personalization, and user management.

Familiarity with digital content rights, licensing, and restrictions management.

Excellent analytical and problem-solving skills, with the ability to troubleshoot complex streaming and platform issues.

Strong verbal and written communication skills, with the ability to work effectively across cross-functional teams.

Self-motivated with the ability to manage multiple priorities and projects independently.

Job responsibilities

Act as the primary Subject Matter Expert (SME) or Architect for OTT technologies, platforms, and industry trends.

Provide expert technical guidance and support to cross-functional teams, including engineering, product management, and operations.

Design, implement, and optimize end-to-end OTT video workflows, encompassing encoding, transcoding, packaging, and content delivery.

Troubleshoot and resolve complex technical issues related to OTT video streaming and platform performance.

Evaluate emerging OTT technologies and make strategic recommendations to enhance platform scalability, reliability, and user experience.

Develop and maintain comprehensive technical documentation, including architecture diagrams, specifications, and standard operating procedures.

Monitor OTT platform performance, identify bottlenecks or inefficiencies, and drive continuous improvement initiatives.

Stay current with evolving industry standards, protocols (e.g., HLS, DASH), and best practices in OTT streaming.

Collaborate with third-party vendors and technology partners to integrate new services and innovations into the platform.

Contribute to the development of product roadmaps and long-term strategic planning for OTT initiatives.

What we offer

Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. 

Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.

Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.

Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!

High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.