Zaheer Gilani is an experienced Customer Service and CX industry veteran with over 20-year experience working and consulting for FTSE 100 brands globally.  Zaheer is the author of "Customer Journey Mapping Workbooks" and has developed and launched CX Industry’s first Customer Experience Casual 3D Mobile game.

Get in touch

Let’s start engineering impact together.

Join the world’s largest and most innovative companies in making GlobalLogic your trusted digital engineering partner.