Engineering Manager IRC265272

Description

This role will form part of the Client Account delivery team and will be based in the Manchester Office.

Requirements

• Must have experience in developing and managing people, including remote management, preferably gained within an IT Services Organisation.
• As a client facing role, must be able to project gravitas based on engineering/SME excellence and experience and be able to respond effectively to client escalations
• Demonstrably able to build deep client relationships and trust
• Demonstrable leadership skills.
• Ability to work under pressure and deliver requirements to meet deadlines.
• Excellent communication and stakeholder management skills all at levels, both internally and externally.
• Experience in candidate selection and on-boarding.
• Ability to motivate staff and build communities.
• Excellent presentation skills.
• Must be numerate, with strong verbal and written skills.
• Effective organisational, interpersonal and administrative skills.
• Must possess commercial and financial awareness

Job responsibilities

People Management (Essential)

• Responsible for all people management activities from onboarding and induction to exit in line with staff policies and procedures and client controls.
• Ensure regular 1 to 1 engagements and quarterly reviews in line with personal development plans.
• Provide coaching and mentoring to staff at both an individual and at a group level where appropriate.
• Work to ensure team skills and capacity match current and future demand.
• Track attrition trends and escalate accordingly.
• Ensure all professional qualifications are current and aligned to the account strategy
• Manage the wellbeing of all people
• Monitor staff satisfaction scores, respond as appropriate and manage trends.
• Develop and Own the local staff engagement plan alongside the Client Services Lead
• Liaison with the UK & Global Practice leaders to ensure that development paths are open for staff in both directions, but also to have an active skills cross over plan
• Employee internal administration (PES, timesheets, Profiles).
• Ensure understanding of the Account strategy and direction and be able to articulate this to staff aligned to the account and industry sector to enable training, education and skills development to be delivered to meet current and future personal and account requirements.
• Liaison with nearshore and offshore Engineering Managers Skills and resource plans support account development plan
• Responsible for organising and budgeting for team social events as required.

Engineering Experience (desirable)

• A strong background in one or more disciplines – Cloud, DevOps, Development with an understanding of the full SDLC lifecycle.
• Be able to communicate an account level engineering vision for a globally integrated team but also be able to lead from within teams when necessary driving execution
• Past history in owning and driving teams across a variety of engineering excellence intiatives
• An ability to lead and execute engineering teams utilising the depth of hands on experience in one of the disciplines
• Good understanding of the software development life cycle and experience with a variety of development & testing techniques / methodologies
• Expertise of working in all phases of SDLC including Developing, Automation & Testing along with Agile methodologies.
• Experience in working with cross functional teams and cross geography based teams

Technical Insight:

• Should have experience routed in a core set of engineering disciplines that are demonstable within a client environment

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What we offer

Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. 

Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.

Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.

Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!

High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.