Senior Product Manager IRC268025

Description

Method is a global design and engineering consultancy founded in 1999. We believe that innovation should be meaningful, beautiful and human. We craft practical, powerful digital experiences that improve lives and transform businesses. Our teams [based in Atlanta, Bengaluru, Charlotte, Krakow, London, New York and remote] work with a wide range of organizations in many industries, including Healthcare, Financial Services, Retail, Automotive, Aviation, and Professional Services. This is a Krakow-based position.

Method is part of GlobalLogic, a digital product engineering company. GlobalLogic integrates experience design and complex engineering to help our clients imagine what’s possible and accelerate their transition into tomorrow’s digital businesses. GlobalLogic is a Hitachi Group Company.

We look for individuals who are smart, kind and brave. Curious people with a natural ability to think on their feet, learn fast, and develop points-of-view for a constantly changing world find Method an exciting place to work. Our employees are excited to collaborate with dispersed and diverse teams that bring together the best in thinking and making. We champion the ability to listen, and believe that critique and dissonance lead to better outcomes. We believe everyone has the capacity to lead and look for proactive individuals who can take and give direction, lead by example, enjoy the making as much as they do the thinking, especially at senior and leadership levels.

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Requirements

Senior Product Managers on the product team lead cross-functional teams in driving innovative digital solutions that meet user needs and drive business value for our clients. You possess a unique blend of problem-solving skills, business acumen, big-picture vision, and drive to deliver results.

As a Senior Product Manager, you will showcase the ability to foster creativity, drive innovation, and manage customer engagement. You will guide clients on redefining their customer experience by leveraging research, analytics, and industry-specific insights to transform their end-to-end digital strategy.

Travel for team and client meetings is required, typically up to 20%.

The Senior Product Manager role comprises three primary functions:

Client Consultant – Primary point of contact and trusted advisor to C-suite / CXO-level clients. Responsible for influencing and delivering the vision and business case of solutions to the client. Must be able to collaborate with clients to set priority for design and development.
Product Manager – Inspire and lead a talented team of designers, developers, QA, and other product strategists. Must be able to break down complex problems to identify project needs, communicate those needs to the internal team, and manage the execution of the project to ensure the solution is delivered.
Project Coordinator – Manage client communications and day-to-day interactions from project planning through execution. Must be able to coordinate development efforts, communicate status, and instill a sense of progress.

Job responsibilities

Consult with clients to understand and convey strategic business objectives
Manage multiple projects from start to finish in collaboration with internal and external stakeholders
Influence stakeholders and help guide conversations to desired outcomes
Evaluate end-users’ needs through interviews and ethnography
Translate business and user needs into user flows, feature maps, user stories, etc.
Design, coordinate, and facilitate workshops including design thinking, empathy building, and ideation
Develop omni-channel Journey Maps, Experience Maps, and Service Blueprints to create an understanding of customer experiences
Partner with designers and developers to create testable concepts to validate hypotheses and solve for high-impact opportunities or optimize existing experiences
Lead the project team to deliver solutions that meet business requirements and delight users
Manage multiple projects from start to finish in collaboration with internal and external stakeholders
Partner with the Business Development team to craft proposal responses and contribute to scoping work
Influence stakeholders and help guide conversations to desired outcomes
Collaborate with developers to determine feasibility of requirements and prioritize recommendations to facilitate decision-making
Location
Commuting distance to our studio in Krakow with occasional need to travel there, remote first working with regular, periodic need to be on the client site in Lodz.

Qualifications:

Bachelor’s degree required.
Graduate degrees preferred
5+ years of relevant consulting, digital agency, or industry experience in user experience, digital strategy, or product management
Understands and has knowledge in UX/UI best practices
Experience leading and collaborating with cross-functional teams of designers and engineers
Thorough understanding of Agile principles, client relationship management, and software development methodologies
Ability to juggle multiple assignments while utilizing excellent prioritization skills
Ability to quickly grasp and solve complex business problems
Excellent oral and written communication skills, including presentation and workshop facilitation
Strong business acumen, technical aptitude, and executive voice
Excellent planning and organizational skills with the ability to prioritize and negotiate
Ability to quickly learn and adapt to new projects with minimal supervision
Preferred Qualifications:
Demonstrated ability leading an effective Agile team
Working knowledge of user experience journey maps
Experience leading and facilitating user interviews
Knowledge and understanding of the product development life cycle (PDLC)
Experience creating and refining user stories for software development
Understanding emerging business trends and how to outperform specific industry’s competition.

What we offer

Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. 

Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.

Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.

Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!

High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.