Job code
IRC289409
Published on 23 Februar 2026

Sr. Product Manager IRC289409

Designation

Associate Specialist Engineer

Function

Engineering

Experience

5-10 years

Location

Mexico - Guadalajara

Skills

JIRA, oAuth, Salesforce, Zendesk

Work Model

Remote

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Description

Requirements

  • Business-to-Product Translation: Independently bridge the gap between business needs and the technical implementation. You will translate high-level goals into a 2026 roadmap that prioritizes Compliance Migrations (OAuth), UI Modernization, and Production Excellence.
  • PRD Ownership for Scale: Author comprehensive Product Requirements Documents (PRDs) for complex integrations (e.g., Salesforce, Workday, Jira). Your docs must define the „What“ and „Why“ with enough technical clarity that the Engineering Lead can move directly to Architectural Design.
  • Product Adoption & Growth: Drive the lifecycle of the Chat App catalog. You will focus on UI Kit modernization (Dynamic selects, message actions) to improve CSAT and ensure seamless user onboarding.
  • Delivery Management (Independent Model): Partner with the Sr. SWE Lead to ensure >90% of Technical Design Documents (TDDs) are vendor-authored. You will be the primary liaison for stakeholders, managing risks and ensuring 100% on-time quarterly delivery.

Job responsibilities

As the Senior Product Manager for the Fusion Apps ecosystem, you will lead a dedicated and focused on the next generation of integrations. Moving beyond staff augmentation, you will own the full technical lifecycle. You are responsible for taking vague business concepts and transforming them into scalable technical architectures, detailed PRDs, and long-term roadmaps—minimizing the need for client-side engineering blueprints.

  • 1.- Technical Architecture & Integration: 
  • Deep Integration Expertise: Proven experience managing complex API integrations with enterprise platforms like Atlassian (Jira), Salesforce, and Zendesk.
  • Lifecycle Management: Ability to manage „Keep the Light On“ (KTLO) tasks alongside high-velocity feature development and compliance-driven migrations.
  • 2.- Strategic Roadmap Execution:
  • Independent Discovery: Ability to take a vague product concept and refine it into a sequenced, actionable roadmap without daily guidance from client leads.
  • Operational Health Focus: A mindset geared toward Automation and Scale, prioritizing features that reduce manual QA and enable zero-touch weekly releases.
  • 3. Leadership & Communication:
  • Stakeholder Liaison: Acting as the „face“ of the Managed Delivery Team, proactively managing technical risks and setting expectations with internal client partners.
  • Data-Driven Prioritization: Using KPIs (Release Velocity, Regression Rates, and SLA adherence) to drive team focus and prove the success of the „Independent Delivery“ model.

Success Criteria (KPIs)

  • Minimal Oversight: Reduction in internal engineer time spent on tactical troubleshooting.
  • Design Quality: High acceptance rate of PRDs and technical roadmaps with only minor revisions required.
  • Velocity: 100% on-time delivery of the 2026 Roadmap milestones, including the transition to the new UI Kit.

What we offer

Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. 

Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.

Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.

Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!

High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.

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