Job Search
Wir können Ihnen helfen, eine außergewöhnliche Karriere aufzubauen
SRE/Production Support Engineer IRC217074
| Job: | IRC217074 |
| Location: | Croatia - Zagreb |
| Designation: | Senior Software Engineer |
| Experience: | 3-5 years |
| Function: | Engineering |
| Skills: | AWS, PostgreSQL, Python, REST, Software Development, Technical Documentation |
| Work Model: | On-Site/Office, Hybrid |
Description:
We are looking for a talented and experienced SRE engineer for the project which is related to the development of the brand-new order management system for the global media and entertainment company that encompasses a diverse portfolio of television networks, film studios, theme parks and digital platforms.
The engineer will have the opportunity to be part of a strong R&D group that creates a cutting-edge solution designed to streamline and optimize business operations, provide seamless order processing, inventory management and real-time tracking by ensuring efficient and accurate order fulfillment.
Requirements:
- Excellent communication skills and cross-team collaboration
- Desire and ability to work in US Eastern Timezone
- Proactive and intiative in problem solving
- Getting things done
- Solid knowledge of SOA and integration of the distributed systems
- Solid knowledge and experince of SDLC
- Technical background in software development is highly desirable (JavaPythonSQLAmazon CloudJSSwiftKotlin)
Would be a plus:
- ad tech experience
- Freewheel/Google ad manager
Job Responsibilities:
- Provide Incident management support to all teams
- Support engineering teams with triage and troubleshooting
- Act as point person for production issues, incidents, or questions
- Create runbooks and action plans for the various types of incidents and production requests
- Work with engineering teams to create process around production requests
- Provide reporting and data on incidents and requests
- Use Jira and Confluence to track and document incidents and requests
- Must take initiative and communicate well with all levels
- Ensure high availability and lead disaster recovery when needed
- Troubleshoot issues, provide root cause analysis and build a knowledge database for known issues and fixes
- Participate in planning and executing Maintenance, Outage Management, and Problem Management
- Continuously improve SRE tools, processes, and procedures
- Should have enough technical skills to be able to help troubleshoot as well as learn/understand our systems over time
- help create a diagram/document(data dictionary, application flow….) of resources being used for a particular business function
- Gather/recommend metrics from various monitoring tools
- Build alerts/alarms, Integrate SR tooling for alert consumption and validation
- Implement a framework for root cause analysis, incident notification and runbook creation to facilitate the end-to-end production support process.
- Implement the Site Reliability lifecycle of an alert thru key steps: Monitor, Alert, Analyze, Collect, Action
Was wir anbieten
Empowering Projects: With 500+ clients spanning diverse industries and domains, we provide an exciting opportunity to contribute to groundbreaking projects that leverage cutting-edge technologies. As a team, we engineer digital products that positively impact people’s lives.
Empowering Growth: We foster a culture of continuous learning and professional development. Our dedication is to provide timely and comprehensive assistance for every consultant through our dedicated Learning & Development team, ensuring their continuous growth and success.
DE&I Matters: At GlobalLogic, we deeply value and embrace diversity. We are dedicated to providing equal opportunities for all individuals, fostering an inclusive and empowering work environment.
Career Development: Our corporate culture places a strong emphasis on career development, offering abundant opportunities for growth. Regular interactions with our teams ensure their engagement, motivation, and recognition. We empower our team members to pursue their career goals with confidence and enthusiasm.
Comprehensive Benefits: In addition to equitable compensation, we provide a comprehensive benefits package that prioritizes the overall well-being of our consultants. We genuinely care about their health and strive to create a positive work environment.
Flexible Opportunities: At GlobalLogic, we prioritize work-life balance by offering flexible opportunities tailored to your lifestyle. Explore relocation and rotation options for diverse cultural and professional experiences in different countries with our company.