Description
GlobalLogic is looking for the Process Excellence (PEX) Consultant will drive continuous improvement initiatives across business functions by applying Lean, Six Sigma, and data-driven methodologies. The role focuses on improving operational efficiency, quality, customer experience, and cost optimization.
Requirements
Design and implement a governance framework for process ownership, establishing clear SOPs and
continuous improvement
• Change planning and management for deployment of re-designed processes
• Identifying opportunities for improvement and implementing solutions that enhance efficiency and
effectiveness.
• Create and maintain a continuous improvement roadmap for process enhancements and new process
development.
• Analyze current processes and workflows to identify areas where automation can streamline operations,
improve accuracy, and enhance efficiency.
• Leverage business optimization and innovation tools and applications, to analyze, redesign, and re-
engineer business processes for improved efficiency, accuracy, and user experience.
• Lead the creation and implementation of comprehensive SOPs and manage a centralized knowledge base
to improve process efficiency and team knowledge
• Studying the process life cycle to understand the existing functional overlaps, duplication of work (NVA)
and gaps
• Working closely with functional leads/managers of various business units to deep dive into the day to day
operational work across various magazine clusters/business units to provide a centralized approach
• Identify and provide preliminary costs and timelines of potential options as well as the time commitment
required by both business unit leads and management
• Business process assessment and Re-engineering: Operationalizing different stages of project execution
including Kick-off, Stakeholder consultation, Business Unit/Functional Blueprinting, Realization,
Documentation and Project closure
• Responsible for streamlining existing processes using Lean methodology by understanding the current
function, suggesting process efficiencies and working with leads to come up with effective solutions
• Drive Six Sigma and Lean initiatives to identify and fix process gaps, automation execution across
workflows and also drive internal PEx related initiatives for the company
• Preparing PEx dashboards/newsletter, Process documents, Process Excellence health card and Quality
Training materials for various processes in the team
• Providing advice in defining new requirements and opportunities as a result of streamlined process and
identified gaps including Organization Charts, Consolidation of functions within and across business units
• Advice on how company can work on automating documentation and review SOP’s to identify waste and
come with new process lifecycle
• Develop controls to avoid any financial impact or any errors, ensuring calibration of processes for audits
• Complete ownership of process compliance to quality standards (ISO, SOX etc.)
• Design Sampling Strategy and regular process quality check audits with Operations team
• Complete ownership of customer comebacks for teams and identify opportunities to track errors for each
process related activity
• Drive best practice/idea sharing, and train team on various quality methodology
• Financial Impact: Identify savings to the company through various projects / Standardization of process
• AdHoc assignments – Capable of taking PEx initiatives across company locations and willing to travel for
execution
Job responsibilities
• Self-starter capable to taking self-initiative and working with minimal direction and support
• 8+ years of experience with a minimum of 3+ years in process excellence & Black Belt Certified
• Must possess any graduation degree (Must have Provisional Certificate and Consolidated Marks Memo)
• Must be willing to work from office & in rotational shifts (5 Working Days & 2 Week Offs)
• Must be ready to join immediately.
What we offer
Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them.
Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities!
Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays.
Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings.
Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses.
Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants!
About GlobalLogic
GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.
