Senior Salesforce Developer IRC287801

職種概要

Our client is the leading TV streaming platform in the US. We are looking for a Senior Salesforce developer to join the team working on an industry-leading Digital Marketing Management platform used by advertisers to manage their online and campaigns across all media channels, device platforms, advertising exchange, manipulate data, and manage client’s services to work on the strategic migration from Zendesk CRM to Salesforce.

 

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必要条件

Highly skilled Senior Salesforce Developer to play a key role in the strategic migration from Zendesk CRM to Salesforce. The ideal candidate has at least 5+ years of hands-on Salesforce development experience, excels as an independent contributor, and can work with minimal supervision while owning complex technical deliverables related to data migration, system redesign, and integration.

Required Skills & Experience

– 5+ years of overall Salesforce development experience, preferably in enterprise environments.

– Experience with Salesforce Service Cloud – must have

– Experience with Salesforce Contact Center – must have

– Integration with external applications (ie: custom apps, 3p tools, etc) – must have

– Omni-channel experience (call routing, queue based routing, etc) – would like to have

– Integration with CCaaS (Contact Center as a Service) vendors (i.e., Amazon Connect, Zendesk, NICE, etc) – would like to have

– Apex Classes, Triggers, Batch Apex, Schedulable Apex

– Lightning Web Components (LWC) & Aura Components

– Visualforce pages

– SOQL, SOSL, Salesforce data model

– Salesforce APIs and integration patterns (REST/SOAP APIs, Platform Events, Middleware is a plus)

– Practical experience with data migration, data modeling, ETL processes, or CRM platform transitions

– Experience working with version control (Git), CI/CD pipelines, and DevOps practices.

– Strong understanding of the Salesforce security model, sharing rules, and data model design.

– Experience working in Agile development environments

– Relevant Salesforce certifications (Platform Developer I/II) highly preferred.

– Strong analytical and problem-solving skills, especially around complex data structures.

– Excellent communication and documentation skills.

職務内容

– Own Salesforce Service Cloud development for customer support platforms including case management, workflows, automations, and service analytics.

– Design and implement scalable, production-grade Salesforce solutions using Apex, LWC, triggers, async processing, and APIs.

– Translate ambiguous business problems into clear technical designs and durable implementations without supervision.

– Build and manage complex data models, data migrations, and large-scale data operations with accuracy and performance in mind.

– Design and implement bi-directional integrations between Salesforce and external systems (REST/SOAP, event-based, batch, or middleware-driven).

– Drive system behavior around SLAs, entitlements, routing, escalation, automation, and service intelligence.

– Identify platform limitations early and engineer around them instead of escalating excuses.

– Debug and resolve high-impact production issues across data, integrations, automation, and security models.

– Contribute to platform governance, performance optimization, and long-term maintainability.

– Collaborate with Product, Support Ops, and Engineering peers

私たちが提供するもの

Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. 

Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.

Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.

Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!

High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.

GlobalLogicについて

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.