職種概要
We are seeking a Technical Program Manager (TPM) to serve as the strategic driver for our most critical platform evolution initiatives. As we move into our next phase of growth, you will lead the charge in Stack Modernization and Modularization, ensuring our architecture can support massive scale while remaining agile.
You aren’t just a “task tracker”; you are the connective tissue between Cloud Infrastructure, Architecture, Software Engineering, and Customer Support. You will take highly technical, often ambiguous infrastructure goals and translate them into executable roadmaps that provide clear value to the business and our customers.
必要条件
- Experience: 5+ years of TPM experience, with at least 2 years focused on Infrastructure, Platform, or Cloud Engineering programs.
- Technical Literacy: Strong understanding of distributed systems, enterprise saas, and cloud-native technologies.
- AI Fluency & Augmented Productivity: Proactive in leveraging AI or automation tools (e.g., LLMs for documentation synthesis, automated reporting, etc.) to accelerate program delivery and improve personal and team efficiency.
- Specific Tooling: Experience with Orkes (Netflix Conductor) a plus, tools used in layered architectures or similar orchestration/data-caching layers is a significant plus.
- Education: Bachelor’s degree or a related experience
The “TPM Mindset”:
- Directive: You aren’t afraid to make a call when teams are stuck.
- Agile: You maintain a lean and focused operational model, valuing outcomes and team velocity over process for process’s sake, and are always willing to pivot your approach to solve for the fastest path to value.
- Technical: You are technically curious and interested in understanding the details of engineering solutions, so you can solve related problems.
- Supportive: You view your success through the efficiency of the teams you support.
- Organizational Prowess: Ability to manage programs spanning 2+ engineering pods and multiple non-engineering departments (Sales, Support, Marketing).
- Continuous Methodological Evolution: Demonstrated “growth mindset” with a proven willingness to pivot approaches and adopt new methods or internal tools as the organizational scale and technical landscape evolve.
- Operational Innovation: A track record of not just following a playbook, but actively looking for ways to “automate the boring stuff,” reducing manual overhead for both yourself and the engineering teams you support.
職務内容
Core Responsibilities
1. Platform Evolution & Architecture Modernization
- Drive Modularization Initiatives: Lead the cross-functional effort to modularize our monolithic components, ensuring minimal disruption to ongoing feature development.
- Infrastructure Roadmap Execution: Partner closely with Infrastructure and Architecture teams to roll out stack modernization projects, including the implementation of workflow orchestration and caching layers (e.g., Orkes).
- Lifecycle Management: Own the program lifecycle from “Strategy Inception” to “Production Launch,” ensuring that technical debt is addressed as a first-class citizen alongside new platform capabilities. Will be key to manage phased rollouts and stakeholder alignment.
Scalability & Reliability: Coordinate initiatives specifically designed to increase platform throughput and reliability for our largest enterprise customers.
2. Program Governance & Operational Excellence
- Bias for Action & Operational Ownership: Exhibit a relentless drive to “get things done” by taking end-to-end ownership of program outcomes; you don’t wait for permission or guidance to resolve blockers, bridge communication gaps, or move a project from concept to implementation in the face of ambiguity. Don’t be afraid to make decisions and correct course when necessary all in service of quality & efficient solutions delivery.
- Strategic Reporting: Author and distribute high-fidelity status updates, risk assessments, and KPIs. You will be responsible for ensuring PED leadership has a clear view of infrastructure health and program velocity.
- Dependency Mapping: Proactively identify and resolve dependencies among delivery teams.
3. Stakeholder Bridge & Communication
- Technical Translation: Act as the primary interface & key liaison between deep-backend engineering teams and product engineering teams. Also important to be able to communicate with non-technical stakeholders in Customer Support.
- Ambiguity Resolution: Identify misalignment or ambiguity in requirements across engineering teams and drive to a “Directive” resolution to keep programs moving.
- Support Readiness: Ensure Customer Support teams are fully enabled and prepared for customer-impacting changes.
私たちが提供するもの
Exciting Projects: Come take your place at the forefront of digital transformation! With clients across all industries and sectors, we offer an opportunity to work on market-defining products using the latest technologies.
Collaborative Environment:Expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities!
Work-Life Balance:GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules.We offer you the best quality of work life so that you exceed the expectations of our clients, while achieving your professional and personal ambitions.
Professional Development:Our dedicated Learning & Development team regularly organizes English classes, professional certifications, and technical and soft skill trainings. We also offer the chance to travel internationally
Excellent Benefits:We provide our employees with competitive salaries, family medical insurance, extended paternity leave, annual performance bonuses, and referral bonuses.
GlobalLogicについて
GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.
