Description
We are seeking an experienced Senior Projects Coordinator to serve as the operational backbone of our delivery function. In this role, you will govern how work is requested, prioritised, configured in Jira, and reported across our technical teams—ensuring every submission is thoroughly vetted, decisions are data-driven, and leadership has complete visibility over capacity and progress.
Rather than managing the day-to-day execution of projects, you will own the end-to-end operational pipeline that feeds our delivery teams. You will ensure incoming work is properly scoped before entering a backlog, maintaining clarity and predictability across the department.
Requirements
- Experience in a PMO, delivery operations, or senior project coordination role within a multi-team environment.
- Proven, hands-on experience administering Jira, including custom workflows, schemas, permissions, and automation rules.
- Demonstrated success running a structured intake and demand management process from initial request through to a prioritised backlog.
- Strong working knowledge of Agile methodologies and prioritisation frameworks along with the ability to translate Jira and spreadsheet data into clear executive reporting.
- Highly organised with strong written communication skills, and the confidence to follow up on missing information, challenge weak business cases, and decline requests diplomatically with senior stakeholders.
Job responsibilities
- Manage the central intake process for all project and development requests, assessing submissions for completeness and duplication, challenge unclear briefs, and translate approved requests into structured requests. You will also track non-project demands to maintain full visibility of team capacity.
- Partnering with product leads, you will standardise scoring, identify cross-team capacity conflicts early, maintain a backlog, and communicate decisions—along with clear rationale—to stakeholders.
- You will configure and maintain Jira workflows, custom fields, permissions, and automations that support intake, while enforcing strict data standards, building executive dashboards, and managing user onboarding.
- Coordiante updates from across delivery teams to produce monthly steering group reports, monitor pipeline metrics (turnaround times, backlog age, non-project allocation) and maintain RAID logs and milestone trackers to escalate potential risks early.
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What we offer
Our goal is to build an inclusive positive culture where everyone can feel comfortable being themselves, empowering people to create their own high standards and therefore more value. We work together to promote fairness while recognising, valuing and embracing differences – providing a transparent support structure and generous training budget to help our people develop skills to progress their career. Our region supports a hybrid model that can flex across a wide spectrum of working options determined by business, customer and individual needs.
You'll benefit from a comprehensive health and wellness plan, private healthcare (clinical and mental wellbeing), discounted gym memberships, and in office yoga sessions and massages. We offer a fantastic benefits package including a competitive pension scheme and recognition schemes through bonus/reward initiatives. Colleagues are entitled to an annual volunteering day – so you can take time to support a cause close to your heart. We also love to stay social with trips to the zoo, quiz nights, sports events, theatre trips and much more.
We are an equal opportunities employer. It is our policy to promote an environment free from discrimination, harassment and victimisation, and we actively welcome applications from people with a disability or long-term health condition. As users of the Disability Confident scheme, we guarantee to interview all disabled applicants who meet the minimum essential criteria for this vacancy.
We are committed to providing reasonable adjustments. If you require any adjustments for the application process, the interview, or the job itself, or if you need this information in an accessible format, please contact uki-careers@globallogic.com.
About GlobalLogic
GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.
