Technical Writer (Learning Support) IRC111289 | GlobalLogic Ukraine

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1379+ відкриті позиції в усьому світі

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Technical Writer (Learning Support) IRC111289

Job: IRC111289
Location: Ukraine - Kyiv
Designation: Specialist
Experience: 1-3 years
Function: Technical Writing
Skills: FrameMaker, Framework, Illustrator, MS-Word, Robohelp, WebWork

Description:

The client is the Company is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use the company’s equipment, & more than 40 percent of the world’s mobile traffic passes through the company’s networks. Using innovation to empower people, business & society, they are working towards the Networked Society, in which everything that can benefit from a connection will have one. We apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.

In Globallogic we have a Lab that has worked for big world-wide telecom company since 2002. Globallogic team is responsible for specific direction – maintenance of Classic OSS products. These are core software solutions that are utilized by key US telecom operators (like AT&T, Verizon, etc). We are looking for specialists who will be responsible for keeping existing solutions stable, responding to the client requests, and keeping the services working within existing SLAs.

 

Requirements:

    • Tools: Adobe Framemaker, Webworks

    • Technical background:  2+ years in technical writing (software, hardware)

    • Understanding SDLC and quality processes (should be able to understand a methodology of a programming language); XML, Wiki, HTML, network protocols.

    • Sharepoint documentation management.

    • Excellent oral and written communication skills in English.

    • Ability to organize material with best usability practices.

    • Ability to understand and document the big picture of product interactions and integrations.

    • A strong understanding of the relationships between cross-functional teams. A willingness and ability to work effectively with and within the processes and systems established by the teams.

    • Strong negotiation skills.

     

Responsibilities:

    • Write user documentation (installation, configuration guidelines, user guidelines,  release notes etc)

    • Ensure content is clearly written, accurate, with appropriate screenshots, diagrams, and other necessary illustrations.

    • Work with reviewers and editors to ensure that content is technically accurate, appropriate for the intended audience, and documentation standards.

    • Perform topic analysis, develop documentation designs, and review with cross-functional colleagues.

    • Deliver documentation on time and with the highest quality possible.

    • Become a subject matter expert for the product being documented.

     

What We Offer

Exciting Projects: Come take your place at the forefront of digital transformation! With clients across all industries and sectors, we offer an opportunity to participate in creating market-defining products using the latest technologies.

Collaborative Environment: Expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities!

Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible opportunities and options.

Professional Development: Our dedicated Learning & Development team regularly organizes certification and technical / soft skill training to help you realize your professional goals.

Excellent Benefits: We provide our consultants with competitive compensation and benefits

Fun Perks: We want you to love where you work, which is why we host sports classes, cultural, social and team building activities such as sports competitions and end-of-year corporate parties. Our vibrant offices also include dedicated GL Zones and rooftop decks where you can drink coffee or tea with your colleagues over a game of table football or darts!

About GlobalLogic

GlobalLogic is a full-lifecycle product development services leader that combines chip-to-cloud software engineering expertise and vertical industry experience to help our customers design, build, and deliver their next-generation products and digital experiences. We expertly integrate design, complex engineering, and agile delivery capabilities to deliver superior business outcomes for global brands in telecom, automotive, healthcare, technology, media and entertainment, manufacturing, and semiconductor industries.

Headquartered in Silicon Valley, GlobalLogic unites over 18,000 designers and engineers across the globe. Analysts like NASSCOM and Zinnov have recognized us for being a top company in our field, and we are consistently nominated as a preferred company by both global HR consulting firms and local boards. By creating an environment that is exciting and flexible, and by fostering growth through ongoing learning and development programs, we empower our consultants to achieve both their professional and personal goals.

At GlobalLogic, we make amazing products — and careers.

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    Recruitment for this and similar positions in GlobalLogic is constantly open. In order to apply and give GlobalLogic your consent to process your personal data for the purpose of such recruitments press the “Submit” button below. More details on how we process your personal data and what are your rights can be found in EU Recruitment Policy. Remember that you can withdraw your consent anytime, for example by sending an e-mail at privacy@globallogic.com
    In order to apply and give GlobalLogic your consent to process your personal data for the purpose of this recruitment process, press the “Submit” button below.
    Check this box if you want us to process your personal data also for future recruitment processes for other positions. More details on how we process your personal data and what are your rights can be found EU Recruitment Policy. Remember that you can withdraw any consent anytime, for example by sending an e-mail at privacy@globallogic.com
    Recruitment for this and similar positions in GlobalLogic is constantly open. In order to apply and give GlobalLogic your consent to process your personal data for the purpose of such recruitments press the “Submit” button below. More details on how we process your personal data and what are your rights can be found in EU Recruitment Policy. Remember that you can withdraw your consent anytime, for example by sending an e-mail at privacy@globallogic.com
    In order to apply and give GlobalLogic your consent to process your personal data for the purpose of this recruitment process, press the “Submit” button below.
    Check this box if you want us to process your personal data also for future recruitment processes for other positions. More details on how we process your personal data and what are your rights can be found EU Recruitment Policy. Remember that you can withdraw any consent anytime, for example by sending an e-mail at privacy@globallogic.com
    Recruitment for this and similar positions in GlobalLogic is constantly open. In order to apply and give GlobalLogic your consent to process your personal data for the purpose of such recruitments press the “Submit” button below. More details on how we process your personal data and what are your rights can be found in EU Recruitment Policy. Remember that you can withdraw your consent anytime, for example by sending an e-mail at privacy@globallogic.com
    In order to apply and give GlobalLogic your consent to process your personal data for the purpose of this recruitment process, press the “Submit” button below.
    Check this box if you want us to process your personal data also for future recruitment processes for other positions. More details on how we process your personal data and what are your rights can be found EU Recruitment Policy. Remember that you can withdraw any consent anytime, for example by sending an e-mail at privacy@globallogic.com