Product Manager IRC284640

Description

Our client is a luxury skincare and beauty brand. The brand is based in San Francisco and sells luxury skincare products worldwide.

Client’s main IT “product” is its e-commerce website, which functions as a digital platform to sell products, educate customers, and personalize experiences.

• Runs on Salesforce Commerce Cloud (formerly Demandware) — an enterprise e-commerce platform that supports online shopping, order processing, customer accounts, and product catalogs.
• Hosted on cloud infrastructure (e.g., AWS, Cloudflare) for reliable performance and security
• Uses HTTPS/SSL encryption to secure data transfers.
• Integrated marketing and analytics technologies such as Klaviyo (email & SMS automation), Google Tag Manager, and personalization tools to track behavior, optimize campaigns, and increase conversions.

It’s both a shopping platform and a digital touchpoint for customers worldwide.

Requirements

• Strong knowledge and skills in Product Management
• Excellent communication, interpersonal, and negotiation skills, with the ability to build strong relationships with stakeholders at all levels
• Excellent planning and organizational skills with the ability to prioritize and negotiate
• Ability to quickly grasp and solve complex customer and business problems
• Strong experience in requirements elicitation, analysis, documentation, and management
• Proficiency in creating detailed functional specifications, user stories, use cases, process flows, and diagrams
• Excellent analytical and problem-solving skills, with the ability to engage and influence stakeholders across the organization
• Facilitation and ownership skills are a must
• Strong experience in change management
• Strong experience in backlog management, prioritization, estimation, planning
• Familiarity with Agile methodologies (Scrum/Kanban)
• Experience with UI/UX considerations and working with design teams
• Experience with cross-cultural multi-team environment
• Fluent English – comprehensive written and verbal communication
• Ability to understand technical concepts and communicate effectively with technical leads
• Ability to present information clearly and concisely
• Self-motivated and proactive approach to work
• Ability to travel 

Nice to have:

• PSPO, SAFe, other Product Owner/Manager certifications are a plus
• Experience with the Beauty Retail domain is not a must, but is a big plus
• Visa to the USA

Job responsibilities

Perform the core product management/ownership tasks, supporting the internal teams and the clients, including:

• Define product delivery scope and deliverables in collaboration with all stakeholders
• Build delivery roadmap with alignment to the product vision and strategy
• Plan releases, monitor progress with focus on timely commitment
• Manage stakeholders, align on priorities, negotiate scope
• Manage requirements – elicitation, analysis, breakdown, traceability
• Translate high-level business requirements into detailed functional and non-functional features with decomposition to user stories, manage and prioritize the product backlog for 2-3 scrum teams, lead and facilitate stories refinement
• Ensure that all requirements are clear, concise, testable, and aligned with project goals and technical capabilities
• Track and report on product features delivery progress to the top level stakeholders internally and externally (to the client).
• Act as a primary liaison between business stakeholders and the development teams.
• Facilitate workshops, meetings, and discussions to clarify requirements, resolve ambiguities, and ensure alignment.
• Work closely with the development team to ensure that proposed solutions effectively address business needs and are technically feasible.
• Participate in solution design discussions, providing business context and validating proposed approaches
• Support testing efforts by reviewing test plans and cases to ensure comprehensive coverage of requirements.
• Create and maintain all required product documentation.
• Proactively communicate product-related topics across all levels of the project in a clear and concise manner.
• Proactively identify and escalate potential risks, issues, and dependencies related to product requirements.
• Establish and support change management processes by assessing the impact of changes on existing functionality and requirements, and aligning the implementation with the releases goals and plans.
• Listen to clients and team member’s feedback to improve the product management process.

What we offer

Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. 

Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.

Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.

Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!

High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.