Description
- The Senior Program Manager is the strategic lead responsible for the overall execution, governance, and optimization of the ISV Marketplace Project. This role oversees the entire 18-person team, orchestrates the transition of regional operations (US, EMEA, APAC), and holds accountability for slashing the Time to Onboard (TTO) from a 40–70 day baseline down to the targeted 12-day milestone via automated engineering.
- Experience: 12–15 years of experience managing global transformation programs, cloud operations, enterprise SaaS ecosystems, or large-scale operational delivery engagements
Requirements
- Proven track record of managing large-scale, global program management organizations (PMO) within cloud computing or enterprise SaaS ecosystems.
- Expertise in agile methodologies, process re-engineering, and managing digital transformation initiatives (specifically migrating manual workflows to AI/automated pipelines).
- Experience managing multi-disciplinary teams (Architects, Data Analysts, Sales Specialists) distributed across multiple global regions (such as India and Mexico).
- PMP, PgMP, or equivalent senior program management certifications are highly preferred.
Job responsibilities
- Program Governance & Phased Delivery: Lead the «phased, data-driven approach» required to consolidate and optimize the marketplace operations ecosystem across all global regions.
- Transition Strategy Execution: Manage the exact timeline for assuming responsibility over pre-onboarding, solution validation, and catalog management across global delivery hubs.
- AI Transformation Leadership: Oversee the successful design, deployment, and adoption of the Agentic AI Automation Solution, coordinating efforts between Architects, BI, and Google stakeholders.
- Cross-Functional Stakeholder Management: Align goals between Google’s internal product, engineering, sales leadership, and external vendor executives.
- KPI Accountability: Monitor and report on core productivity targets, ensuring the program achieves a 70% improvement in operational efficiency and an 80% acceleration in marketplace listing speed.
What we offer
Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders.
Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.
Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.
Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!
High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.
About GlobalLogic
GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.
