DevOps IRC277444

Description

Insurance company, working for the DX team to enchance the developer experience.

 

Requirements

•3+ years in a platform/SRE/DevOps or infrastructure role, with a strong bias toward automation and support.
•Experience operating Kubernetes (or similar) and core ecosystem tools (Helm, Docker, Ingress NGINX, Argo Rollouts basics).
•Hands-on CI/CD experience (preferably GitLab CI): writing/modifying jobs, artifacts, environments, and basic deployment strategies.
•Scripting ability in Bash or Python (Go a plus) to automate repetitive tasks and improve runbooks.
•Familiarity with AWS fundamentals (e.g., IAM, EC2/EKS, S3, CloudWatch/CloudTrail, Parameter Store/Secrets Manager).
•Practical understanding of monitoring/observability (dashboards, logs, alerts) and how to use them for triage and remediation, including Prometheus/Alertmanager/Thanos and OpenTelemetry basics.
•Comfortable working from tickets (Jira/ServiceNow), following change-management practices, and communicating clearly with stakeholders.

HIGHLY PREFERRED CANDIDATES ALSO HAVE:

•Terraform experience for infrastructure as code (managing AWS, Kubernetes add-ons, and platform components).
•API integration experience (Java, Python, or Go) to build small internal tools or glue code.
•Deeper Linux fundamentals and container runtime basics for effective debugging and performance tuning.
•Exposure to insurance/financial services environments, including awareness of compliance and operational controls.

Job responsibilities

•Operate and improve platform tools so product teams can ship reliably triaging tickets, fix build issues, and handling routine service requests (access, secrets, environment setup).
•Maintain and extend self-service workflows (templates, golden paths) by updating docs, examples, and guardrails under guidance from senior engineers.
•Perform day-to-day Kubernetes operations: deploy/update Helm charts, manage namespaces, diagnose rollout issues, and follow runbooks for incident response.
•Support CI/CD pipelines (e.g., GitLab CI): keep pipelines green, add/adjust jobs, implement basic quality gates, and help teams adopt safer deploy strategies (blue/green, canary).
•Monitor and operate the observability stack using Prometheus, Alert manager, and Thanos; maintain alert rules, dashboards, and SLO/SLA indicators; help reduce alert noise and improve signal quality.
•Assist with service instrumentation across the core observability pillars—tracing, logging, and metrics—with hands-on OpenTelemetry usage (collectors/SDKs) and related telemetry tooling.
•Contribute to and improve documentation: runbooks, FAQs, onboarding guides, and standard operating procedures.
•Participate in an on-call rotation as needed with a well-defined escalation path; assist during incidents, post small fixes, and capture learnings in docs.
•Help with cost- and performance-minded housekeeping: right-size workloads, prune unused resources, and automate routine tasks where appropriate.

What we offer

Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. 

Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.

Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.

Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!

High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.