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Senior Operations Engineer IRC220830
| Job: | IRC220830 |
| Location: | Ukraine - Lviv |
| Designation: | Senior Engineer |
| Experience: | 3-5 years |
| Function: | Product Support |
| Skills: | API Testing, Azure Application Insights, Azure Monitor, Confluence, Databases, JIRA, Monitoring, Planning, Testing, and Operational Continuity, Post-Production, Technical Documentation |
Description:
The client is one of the world’s leading providers of elevators, escalators, and moving walkways, along with maintenance and modernization services. The group has a presence in over 100 countries, with production sites and research and development facilities located in the US, Brazil, Europe, China, and India. In other words, we all use their products daily.
#LI-NV2
Requirements:
At least 2 years of experience in a similar position (QA Engineer/NOC/Tech Support)
Good English language skills (at least intermediate spoken and written level)
Understanding of cloud and networking.
Familiar with web applications and server architecture. HTTP, REST API.
Knowledge of monitoring tools and principles.
Strong troubleshooting and problem-solving abilities.
Proactive in incident prevention.
Ability to work independently and effectively prioritize tasks.
Responsibilities:
Respond promptly to incidents following the incident management policy, with appropriate urgency priority, within agreed timelines.
Monitor environment performance and troubleshoot issues.
Respond to alerts and escalate issues when necessary.
Update FW and equipment configurations, when it is needed.
Collaborate with other teams to resolve complex problems.
Create and maintain accurate procedural documentation.
Conduct production quality control, monitoring end-user service levels and verifying changes impact.
What We Offer
Empowering Projects: With 500+ clients spanning diverse industries and domains, we provide an exciting opportunity to contribute to groundbreaking projects that leverage cutting-edge technologies. As a team, we engineer digital products that positively impact people’s lives.
Empowering Growth: We foster a culture of continuous learning and professional development. Our dedication is to provide timely and comprehensive assistance for every consultant through our dedicated Learning & Development team, ensuring their continuous growth and success.
DE&I Matters: At GlobalLogic, we deeply value and embrace diversity. We are dedicated to providing equal opportunities for all individuals, fostering an inclusive and empowering work environment.
Career Development: Our corporate culture places a strong emphasis on career development, offering abundant opportunities for growth. Regular interactions with our teams ensure their engagement, motivation, and recognition. We empower our team members to pursue their career goals with confidence and enthusiasm.
Comprehensive Benefits: In addition to equitable compensation, we provide a comprehensive benefits package that prioritizes the overall well-being of our consultants. We genuinely care about their health and strive to create a positive work environment.
Flexible Opportunities: At GlobalLogic, we prioritize work-life balance by offering flexible opportunities tailored to your lifestyle. Explore relocation and rotation options for diverse cultural and professional experiences in different countries with our company.